Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Poughkeepsie, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Poughkeepsie, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
751 reviews
5 stars
289
4 stars
226
3 stars
115
2 stars
38
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and staff ignoring customers, particularly in the dining area.
Food Quality
Several reviews mentioned food being served cold, stale, or with foreign objects, leading to concerns about freshness and cleanliness.
Order Accuracy
Many customers experienced issues with incorrect or missing items in their orders, both in-store and drive-thru.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Cleanliness Concerns
There were complaints about unsanitary conditions, particularly regarding food preparation and restroom cleanliness.
- MSMichael ShipmanDec 17, 20251.0My wife got sick and threw up when we got home. Never going back!
- DCDahyah CasianoDec 8, 20255.0It's Wendy's, what else is there to say.. better than the other 2 main competitors.
- HRHudson Valley ReviewerDec 2, 20251.0This was one of the most frustrating fast-food experiences I’ve had in a long time. I’m giving this Wendy’s 1 star because we couldn’t even get service. When we walked in, not a single employee acknowledged us, said hello, or asked if we were ready to order. We waited, and waited, and waited — and meanwhile, every worker seemed focused only on the drive-through window. They were rushing back and forth to take care of cars outside while completely ignoring the people standing right in front of them inside the restaurant. It wasn’t busy in the dining area at all, so there was no reason we should have been overlooked like that. We stood there long enough that it became clear no one had any intention of helping us. After being totally blown off and left standing with no service, we finally just walked out and went somewhere else. It shouldn’t be that hard to greet customers or at least let them know someone will be right with them. I don’t expect five-star treatment from a fast-food place, but I do expect basic customer service. This location really needs to balance their drive-through and inside orders better. Extremely disappointing visit.
- MNMelissa NicholsNov 3, 20251.0Went through the drive thru today and asked for the 8 jbc meal and even made a dollar donation. After paying for my 10 dollar oder the manager said that she never took my order after I paid in full.also tried to give me a wrong drink and than tried to give me that drink for free cmon Wendy's stop the hate and than she said sorry for the confusion even though she apologized it wasn't her who took my order it was another employee with an accent(female) ;(( be very careful and most imp BEWARE!!!
- MPMichael PalmieriOct 27, 20252.0Wendy's has gone so down hill. Everything tastes fake and nasty. The people that work here are nice but bring back the old school Wendy's. Where's the yellow at?
Frequently Asked Questions About Wendy's
Is Poughkeepsie 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Poughkeepsie, NY?
Wendy's in Poughkeepsie is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location offer breakfast?
Yes, the Poughkeepsie Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy’s in Poughkeepsie?
Yes, you can order through the Wendy's app or their website at order.wendys.com for pickup or delivery.
Is there drive-through service available at Wendy's in Poughkeepsie?
Yes, this Wendy's location offers drive-through service daily from 6:30 AM to 1:00 AM.
What payment methods are accepted at Wendy’s Poughkeepsie?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I contact Wendy’s in Poughkeepsie for feedback or questions?
You can call Wendy’s directly at (845) 454-2906 or provide feedback through their customer care website and phone line 888-624-8140.
Where can I find Wendy’s menu and nutritional information?
Menu and nutrition details are available at https://menu.wendys.com and via their mobile app. In-restaurant nutrition posters are also available upon request.
Are there other dining options near Wendy’s in Poughkeepsie?
Nearby dining options include Dragon’s Den Cafe, Tasty Crab House, Poughkeepsie Tasty Crab House, Moonburger, TGI Fridays, and Kido Asian Sushi Buffet for a variety of cuisines.
What beauty salons are near Wendy’s on South Road in Poughkeepsie?
Nearby beauty salons include Salon KLew, Couture Hair Studio, 2 dye 4 hair salon, Beauty By Nhu-y, The Hair Saloon Barber Lounge, Hair By Jamie, Fringe By Rochelle, Eclectic Studio, Haute Hair Studio, Hair by Ashley Baker, and Elite Hair Supply.
What nearby facilities could be convenient for Wendy’s customers?
Customers can utilize nearby places such as Chestnut Mobil Mart and Mobil gas stations for fuel, Coinsource convenience store for currency exchange, and Poughkeepsie Plaza shopping center for additional shopping and dining.