Wendy's

3.8
982 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
753 Main Street, Poughkeepsie, NY
12603, United States

Hours

Reviews

3.8
982 reviews
5 stars
408
4 stars
257
3 stars
141
2 stars
47
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others found food cold, incorrect, or unsatisfactory.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Staff Performance

While some employees received praise for their helpfulness, many reviews highlighted a lack of training and professionalism among staff.

Location Concerns

Customers expressed concerns about the safety of the area and the restaurant's inconsistent hours.
  • AO
    Andrew Otto
    6 days ago
    5.0
    It was okay just bit slow. 🙂
  • RD
    Rob Duran
    Oct 30, 2025
    2.0
    This is not a place to bring your family or kids. The area is super sketchy and your safety is definitely at risk. Besides that the food is decent and the staff is great. They're trying their best.
  • DF
    Daniel Felice
    Sep 18, 2025
    1.0
    Honestly I'm kind of surprised that I didn't like it cuz usually Wendy's is my favorite fast food restaurant cuz they make the burgers when you order them not ahead of time. And you know what it very well may have been just a bad day for them but I don't know it seems like everything went wrong food sucked service sucked everything sucked.
  • DL
    David Lopez
    Aug 20, 2025
    1.0
    Nefasto servicio, pides una cosa y te dan otra, no te saben atender adecuadamente, ni en inglés y ni español saben lo que le pides
  • GD
    g dicheck
    Aug 11, 2025
    5.0
    Sunday nite about 1230am going thru drive thru ordered two number 4's. Somehow person listening to order understood 4 diet cokes. At window for pickup girl had attitude like I ordered incorrectly. Order corrected but girl still had major attitude. Slammed window door when retrieving order. Handed bag of food over in aggressive manner.

Frequently Asked Questions About Wendy's

Is 753 Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.