A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While many customers praised the friendly and helpful staff, there were notable complaints about rudeness from specific employees, particularly in the deli and pharmacy.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers expressed frustration over frequent stock shortages and the inconsistency of product availability, particularly in the deli and online ordering.
Pricing Concerns
There are mixed reviews regarding pricing; while some customers find good deals and competitive prices, others feel that regular prices are too high.
Customer Service
Overall customer service experiences vary, with some customers reporting excellent service while others encountered issues with specific employees.
AG
Ann Gross
4 days ago
5.0
They have a great selection and also really good deals and prices. Now my go to grocery store
CT
Cori Trenczer
Dec 26, 2025
4.0
The employees here all deserve a raise. The cashier I went to had a line of at least 5 carts spilling into the aisle and handled it so well. All these employees are working so hard under very strenuous circumstances. ADMINISTRATION: YOU NEED to stop understaffing this stop and shop. It is NOT fair to your brilliant employees who are working till they drop just to keep things moving. BE KIND TO YOUR EMPLOYEES AND HIRE MORE PEOPLE (In addition to your current wonderful employees that are LITERALLY keeping this store afloat).
Sincerely,
A very concerned citizen.
GG
Giavana Jurado (Gigi)
Dec 17, 2025
2.0
Female Technician was very RUDE on the phone and gave sarcastic replies as we are calling from a Doctors office and we could not send electronic prescription. Wish we got her name so could blast her name on here. She should not be employed in any customer service. The male pharmacist was very kind.
HR
Hudson Valley Reviewer
Dec 3, 2025
5.0
This Stop & Shop location is hands-down the best one in Poughkeepsie, and every visit reminds me why it stands out above the rest. From the moment you walk in, you can see the difference: the store is bright, clean, well-organized, and fully stocked in a way that makes shopping smooth and stress-free. The aisles are wide, the displays are neat, and everything is easy to find — whether you’re running in for a quick item or doing a full grocery haul.
The produce section is always fresh and beautifully arranged, and the quality here is consistently better than many other stores in the area. The meat and seafood departments also deserve credit for offering great choices at fair prices. Even the bakery looks amazing every time, with fresh items out and ready to go.
But what really puts this location over the top is the staff. Every employee I’ve interacted with has been friendly, helpful, and genuinely willing to assist. You can tell they care about customer service and take pride in keeping the store running smoothly. The cashiers are quick, the self-checkout area is monitored well, and the managers keep everything operating like a well-run team.
Shopping here is simply easier and more enjoyable than any other grocery store around. This Stop & Shop sets the standard for Poughkeepsie, and it deserves every bit of this 5-star rating.
What are the opening hours of Stop & Shop at 59 Burnett Boulevard, Poughkeepsie?
Stop & Shop is open Monday through Saturday from 7:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services to customers.
What loyalty program does Stop & Shop provide and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop and choose between pickup or delivery?
Yes, Stop & Shop customers can shop online and choose either pickup or delivery for their orders.
What services are available at Stop & Shop in Poughkeepsie?
Services include People’s United Bank, Peapod, SCAN IT! Mobile, RedBox rental kiosks, UPromise, Blue Rhino, Western Union, Order It!, and Coinstar exchange.
Where is Stop & Shop located?
Stop & Shop is located at 59 Burnett Boulevard, Poughkeepsie, NY 12603, United States.
Does Stop & Shop have a social media presence?
Yes, you can find Stop & Shop on Facebook at https://www.facebook.com/157835661371073
What nearby places can customers visit before or after shopping at Stop & Shop?
Customers can visit nearby places such as Nonna’s Pizzeria and Restaurant, Plaza Wine & Spirits, and Madison Ave Nail Spa for dining and services before or after shopping.
Is there convenient access to money transfer and ATM services near Stop & Shop?
Yes, nearby you will find Western Union for money transfer services and a Citizens ATM for cash withdrawals.
Are there any entertainment or shopping options close to Stop & Shop?
Nearby entertainment and shopping options include Redbox rental kiosks for movies and the 44 Plaza Shopping Center with stores like GameStop and various restaurants.