A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While many customers praised the friendly and helpful staff, there were notable complaints about rudeness from some employees, particularly in the deli and pharmacy.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers expressed frustration with the inconsistent stock levels, particularly for popular items, and some noted that certain products were often unavailable.
Pricing Concerns
Feedback indicates that while some customers appreciate the sales and competitive prices, others find regular prices to be high compared to competitors.
Customer Service
Overall, customer service received mixed reviews, with some positive experiences highlighted, but also significant complaints regarding specific interactions.
LS
LaRee Smith
Feb 19, 2026
1.0
Lead pharmacist refused to have a conversation with my family member about ordering their life-saving medication, hung up mid-sentence, and is refusing to answer the phone. My family member is now out of insulin for TWO WEEKS, according to the pharmacist. We will be switching pharmacies.
KB
Karlie Brumley
Feb 8, 2026
2.0
great prices and cleanliness but short female manager makes working right now has poor service. Second time now she has made shopping here an annoyance in a passive manner.
AG
Ann Gross
Jan 8, 2026
5.0
They have a great selection and also really good deals and prices. Now my go to grocery store
CT
Cori Trenczer
Dec 26, 2025
4.0
The employees here all deserve a raise. The cashier I went to had a line of at least 5 carts spilling into the aisle and handled it so well. All these employees are working so hard under very strenuous circumstances. ADMINISTRATION: YOU NEED to stop understaffing this stop and shop. It is NOT fair to your brilliant employees who are working till they drop just to keep things moving. BE KIND TO YOUR EMPLOYEES AND HIRE MORE PEOPLE (In addition to your current wonderful employees that are LITERALLY keeping this store afloat).
Sincerely,
A very concerned citizen.
GG
Giavana Jurado (Gigi)
Dec 17, 2025
2.0
Female Technician was very RUDE on the phone and gave sarcastic replies as we are calling from a Doctors office and we could not send electronic prescription. Wish we got her name so could blast her name on here. She should not be employed in any customer service. The male pharmacist was very kind.
What are the opening hours of Stop & Shop at 59 Burnett Boulevard, Poughkeepsie?
Stop & Shop is open Monday through Saturday from 7:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services to customers.
What loyalty program does Stop & Shop provide and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop and choose between pickup or delivery?
Yes, Stop & Shop customers can shop online and choose either pickup or delivery for their orders.
What services are available at Stop & Shop in Poughkeepsie?
Services include People’s United Bank, Peapod, SCAN IT! Mobile, RedBox rental kiosks, UPromise, Blue Rhino, Western Union, Order It!, and Coinstar exchange.
Where is Stop & Shop located?
Stop & Shop is located at 59 Burnett Boulevard, Poughkeepsie, NY 12603, United States.
Does Stop & Shop have a social media presence?
Yes, you can find Stop & Shop on Facebook at https://www.facebook.com/157835661371073
What nearby places can customers visit before or after shopping at Stop & Shop?
Customers can visit nearby places such as Nonna’s Pizzeria and Restaurant, Plaza Wine & Spirits, and Madison Ave Nail Spa for dining and services before or after shopping.
Is there convenient access to money transfer and ATM services near Stop & Shop?
Yes, nearby you will find Western Union for money transfer services and a Citizens ATM for cash withdrawals.
Are there any entertainment or shopping options close to Stop & Shop?
Nearby entertainment and shopping options include Redbox rental kiosks for movies and the 44 Plaza Shopping Center with stores like GameStop and various restaurants.
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