Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
847 reviews
5 stars
419
4 stars
241
3 stars
107
2 stars
33
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness and lack of assistance as common issues.
Cleanliness
The store is generally noted for being clean and well-kept, although some customers mentioned unpleasant odors.
Pricing
Customers frequently commented on high prices compared to competitors, with some expressing dissatisfaction over perceived value.
Product Availability
While many appreciated the fresh produce and variety, there were complaints about stock issues and expired items on shelves.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with self-checkout, indicating a need for more staff during busy periods.
- JCJazmin cruzOct 17, 20251.0Terrible experience I had here, I have been here multiple times and the staff has always been friendly. Today as a I was checking out and putting my stuff on the lane the employee (white guy with blonde hair could not get his name) was in lane 14 with his light on to take customers. Told me "yeah you can go to lane 15". I get my stuff and go to lane 15 thinking he probably is closing his lane. Come to find out he continued to take more customers. Now I do not know if it was because of my skin complexion or because I am Hispanic because on lane 15 was a very sweet Hispanic lady. This is unacceptable, I have been living in the U.S.A all my life and know perfect English. Never have I had an experience like this. Very offended too because he continued to take customers just didnt want to take me.
- DLDavid LefkonOct 1, 20251.0Katy Box manager would not even give me her name!!!
- JAJade AdalineSep 6, 20253.0The store itself is nice and usually always good. At self checkout today the card reader wasn't working. We stood at the register for a good 15 minutes waiting for someone to come help. There was an employee who refused to help in any way while she was busy harassing the other customers about their orders before they even had a chance to complete them. I finally went to search for help and when I told them about the rude employee, I was told "yeah I know. That's dawn." Dawn's attitude shouldn't just be a known issue customers have to deal with. Dawn should control her comments and actions.
- LGLaurraine GbagbaSep 3, 20252.0Customer service sucks, prices a little too high
- DCDee CeeAug 19, 20252.0Would it be so hard for staff to be friendly? Courteous? I shopped this morning. Not one employee smiled much less said good morning/good day. Not even the cashier who I directly interacted with. Customer service goes a long way. C'mon Stop and Shop you can do better!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Poughkeepsie?
Stop & Shop in Poughkeepsie is open Monday through Saturday from 7:00 AM to 11:00 PM and on Sunday from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
What types of shopping options does Stop & Shop provide?
Customers can shop in-store or online with options for both delivery and pickup.
What is the Stop & Shop GO Rewards program?
The GO Rewards loyalty program offers personalized deals and lets customers earn points redeemable for gas or groceries.
What community initiatives is Stop & Shop involved in?
Stop & Shop supports fighting hunger through programs like the School Food Pantry Program to help ensure no student goes to school hungry.
Where is Stop & Shop located in Poughkeepsie?
Stop & Shop is located at 2540 South Road, Poughkeepsie, NY 12601.
What nearby stores can I visit along with Stop & Shop?
Nearby stores include Spirit Halloween, PetSmart, Ulta Beauty, Michaels Stores, and Lorraine Tyne Bridal among others, allowing for diverse shopping experiences in the area.
Are there any nearby financial or postal services near Stop & Shop?
Yes, Citizens ATM, Western Union, United States Postal Service, UPS Access Point location, and US Post Office are nearby for your financial and mailing needs.
What dining options are available near Stop & Shop?
IHOP is a nearby restaurant where customers can enjoy breakfast or brunch before or after shopping at Stop & Shop.
What additional services does Stop & Shop provide at the Poughkeepsie location?
Stop & Shop offers services including People’s United Bank, Peapod, SCAN IT! Mobile, UPromise, Blue Rhino, Western Union, Order It!, and Coinstar to enhance your shopping experience.