Panera Bread

4.1
709 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

2020 South Road, Poughkeepsie, NY
12601, United States
(845) 297-3549
https://www.panerabread.com/en-us/cafe/locations/ny/poughkeepsie/2020-south-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Poughkeepsie is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2020 South Road, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.1
709 reviews
5 stars
356
4 stars
199
3 stars
82
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many enjoyed the food, there were complaints about portion sizes, food temperature, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Value for Money

Many customers felt that the prices were too high for the quality and portion sizes of the food.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JK
    Jonathan Kelly
    Nov 7, 2025
    1.0
    To wait over 30 minutes for an order that’s not even mine is unbelievable
  • GG
    Gracie Gracie
    Oct 26, 2025
    3.0
    It's good for a franchise.
  • FA
    For the love of Animals
    Oct 15, 2025
    1.0
    Absolutely AWFUL. Came in, used the order tablet, charged my credit card and waited n waited, at least 20 minutes to find the order didn't go through. It was an awful experience and of course I was extremely right for time. They have never been particularly efficient but this was the ultimate in bad business practice.. Make the machines work!!!
  • SZ
    Shawn Zhang
    Sep 8, 2025
    5.0
    good place to go for the price. Quiet at non rush hour. Air conditioner is a little too cold
  • KK
    Kelsey
    Aug 31, 2025
    5.0
    The customer service here is wonderful. The workers are so helpful and cheerful and truly make it a great dining experience. The orders were prepared quickly and the restaurant itself was clean and well kept. Best Panera I’ve been to!
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Frequently Asked Questions About Panera Bread

Does Panera Bread Poughkeepsie accept reservations?

No, Panera Bread Poughkeepsie does not accept reservations.

What are the daily operating hours for Panera Bread Poughkeepsie?

Panera Bread Poughkeepsie is open daily from 7:00 AM to 9:00 PM.