Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the staff for being friendly, helpful, and courteous, with specific mentions of individual employees providing exceptional service.
Order Accuracy
There were multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
Service Speed
While some reviews noted fast service, others mentioned slow order taking and delays, particularly during busy times.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported issues with cold or poorly prepared items.
Customer Experience
Several reviews highlighted negative experiences related to rude staff and poor management, impacting overall customer satisfaction.
MR
Melissa Routson
Feb 7, 2026
5.0
I go to this McDonalds because of the friendly staff and the reasonable prices. Keep up the great work.
KJ
Kallandra Campbell (June)
Jan 22, 2026
2.0
The staff here is great, especially one lady who is always so helpful, positive and sunny. I hate that there's a time limit to how long you can be there by principle. I also hate how you must ask a staff member to buzz you to use the restroom.
AB
alex baez
Jan 9, 2026
3.0
Fast service but the fries.were.frozen when I got them in the drive thru at 1230 in the afternoon it's lunch time why are the fries.cold?