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McDonald's

3.6
(1336 reviews)

Business Details

733 Main St, Poughkeepsie, NY
12603, United States
(845) 473-3323
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
733 Main St, Poughkeepsie, NY
12603, United States

Hours

Reviews

3.6
1,336 reviews
5 stars
482
4 stars
319
3 stars
246
2 stars
79
1 star
210

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and courteous, with specific mentions of individual employees providing exceptional service.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.

Service Speed

While some reviews noted fast service, others mentioned slow order taking and delays, particularly during busy times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported issues with cold or poorly prepared items.

Customer Experience

Several reviews highlighted negative experiences related to rude staff and poor management, impacting overall customer satisfaction.
  • MR
    Melissa Routson
    Feb 7, 2026
    5.0
    I go to this McDonalds because of the friendly staff and the reasonable prices. Keep up the great work.
  • KJ
    Kallandra Campbell (June)
    Jan 22, 2026
    2.0
    The staff here is great, especially one lady who is always so helpful, positive and sunny. I hate that there's a time limit to how long you can be there by principle. I also hate how you must ask a staff member to buzz you to use the restroom.
  • AB
    alex baez
    Jan 9, 2026
    3.0
    Fast service but the fries.were.frozen when I got them in the drive thru at 1230 in the afternoon it's lunch time why are the fries.cold?
  • MM
    Mike Morris
    Dec 1, 2025
    5.0
    Good drive thru
  • BF
    Bradley Fawcett
    Nov 26, 2025
    5.0
    Awsome workers so nice go now

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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