McDonald's

3.8
1364 reviews
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Business Details

3460 North Rd, Poughkeepsie, NY
12601, United States
(845) 473-4618
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3460 North Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

3.8
1,364 reviews
5 stars
571
4 stars
349
3 stars
209
2 stars
85
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude behavior from staff and frequent order mistakes.

Food Quality

While some customers praised the freshness of the food, others experienced issues with cold or improperly prepared items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned unsanitary conditions and disarray.

Speed of Service

Customers frequently commented on slow service, particularly in the drive-thru, with many having to wait for their orders.

Pricing Concerns

Several reviews mentioned that food prices are perceived as high, leading to dissatisfaction among customers.
  • MT
    Marissa T
    5 days ago
    1.0
    I was in the drive thru I ordered one mchicken and they pulled me up to wait and I was waiting for 10 minutes for 1 thing ridiculous. Terrible service
  • LS
    Liam Sullivan
    Oct 26, 2025
    1.0
    No Dr Pepper :(
  • ER
    Emily Rivas
    Sep 30, 2025
    2.0
    (Poughkeepsie: North Rd. McDonald’s) The customer service is terrible! They ran out of regular whipped cream and so they gave me pink whipped cream instead. Since that wasn’t what I ordered, I asked the employee to please give me a milkshake with the white whipped cream like I ordered, to which he responded that they ran out of regular whipped cream. I asked why they wouldn’t just do no whipped cream or ask me what I wanted to do, to which he snapped “this is what the boss said.” So then I requested he give me a milkshake without whipped cream. After he closed the window to get the new milkshake, I could hear him loudly complaining about my request, cursing, and even mocking me with a rude imitation of my voice. Then he opened the window and handed me the shake, and mumbled something (some kind of nicety) before closing the window again. Customer service was truly terrible, and the new milkshake was obviously the old one poured into a different cup, which was evidenced by the pink whipped cream residue on the inside of the new lid. This place always has such poor customer service, but tonight was by far the worst.
  • JL
    Joe Lopez
    Sep 24, 2025
    2.0
    Way over priced
  • KB
    Ken Booth
    Aug 13, 2025
    3.0
    Tried the McDonaldland Meal. Not sure what they put in the shake but after drinking 1/2 of it I didn't feel well. 2 hours later stomach still upset. Can't say I would recommend it! Also, had to go back to counter as they left out the quarter pounder I had ordered with it. Dining room and rest rooms were clean and in good shape even during busy lunchtime.
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Frequently Asked Questions About McDonald's

What are McDonald's operating hours at the 3460 North Rd location in Poughkeepsie?

McDonald's at 3460 North Rd, Poughkeepsie, NY is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, McDonald's at this location offers drive-thru service 24/7.