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McDonald's

3.8
(1377 reviews)

Business Details

3460 North Rd, Poughkeepsie, NY
12601, United States
(845) 473-4618
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3460 North Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

3.8
1,377 reviews
5 stars
575
4 stars
350
3 stars
211
2 stars
86
1 star
155

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Customer service experiences varied widely, with some praising staff politeness while others reported rude behavior and lack of empathy.

Food Quality

Food quality was inconsistent, with complaints about cold or improperly cooked items, but some customers noted fresh food on occasion.

Cleanliness

The restaurant was generally reported as clean, although some reviews mentioned issues with the dining area and restrooms.

Speed of Service

Service speed was inconsistent, with several customers experiencing long wait times, especially in the drive-thru.
  • KJ
    Kallandra Campbell (June)
    3 days ago
    3.0
    Average McD's can't say anything better or worse about here.
  • OO
    OELMI OGANDO
    3 days ago
    4.0
    Good restaurant
  • BD
    Barbie Domenech
    Feb 13, 2026
    3.0
    I don't do fast food that often. They're okay if you're really hungry. That's about it.
  • AA
    Alex
    Feb 1, 2026
    2.0
    I typically don’t write reviews , however my experience today was extremely frustrating as it’s not the first time this has happened. I ordered a fish filet with no cheese. While returning home, I had a thought to check my food just to find cheese on the sandwich for the 3rd time! I have lactose tolerance and had to return the sandwich for an adjustment once again. This time I ask for a complimentary small fries as I ate some on the way home and felt it would be the least they could do for the inconvenience, just to be informed by the manager Jasmine that she couldn’t do it despite the inconvenience. It’s fast food , no one wants to get half way home just to see their order is messed up and a manager should show some sort of empathy. Even if she declined the complimentary fries , she could’ve offered an apology for the inconvenience but none was offered.
  • TH
    Todd Hulbert
    Jan 30, 2026
    3.0
    Standard McDonald's, fast service, kiosks for ordering if desired

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at the 3460 North Rd location in Poughkeepsie?

McDonald's at 3460 North Rd, Poughkeepsie, NY is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, McDonald's at this location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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