Dunkin'

4.1
661 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poughkeepsie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
764 Main St, Poughkeepsie, NY
12603, United States

Hours

Reviews

4.1
661 reviews
5 stars
331
4 stars
176
3 stars
80
2 stars
24
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly and quick service, others report rude staff and significant order errors.

Product Consistency

There are complaints about inconsistent product quality, particularly with coffee and donuts, including issues with incorrect orders and poor food preparation.

Cleanliness and Atmosphere

The location is generally noted for being clean with a pleasant atmosphere, although some customers reported issues with seating and cleanliness.

Customer Experience

Several customers expressed dissatisfaction with their experiences, citing poor handling of complaints and lack of empathy from staff.
  • IS
    Ivan Sytnikov
    Oct 27, 2025
    5.0
    Amazing service , thank you for service
  • SM
    Selena Soto Martinez
    Oct 14, 2025
    5.0
    i love this dunkinnn, way better to the one near my house i’d rather walk 29 mins here, the employees are nice, the food is great and the service is amazinggg!
  • AA
    Audio
    Sep 16, 2025
    4.0
    I like this dunkin donuts but when it comes to putting cream cheese on bagels they are beyond stingy. It's like a teaspoon amount thinly scraped across the bagel. Its basically non existent
  • AL
    Andrew Ley
    Feb 11, 2021
    3.0
    Staff was friendly... It was clean and service was quick . It's a Dunkin donuts a good one parking available. Although the lot was full of cats from people who parked there and were not in Dunkin donuts.
  • UU
    u2quick1
    Sep 24, 2016
    1.0
    This dunkin donuts is absolutely the worst I've been to by far....the attitudes I receive when I go inside is not professional nor is it customer friendly..not to mention they have terrible service..I always feel uncomfortable when I go inside because of how dirty it is...when I try to call the store to relate my concerns to the manager she immediately hangs up on me....I just didn't think this was how a professional establishment was supposed to be run

Frequently Asked Questions About Dunkin'

What are Dunkin' Poughkeepsie hours of operation?

Dunkin' in Poughkeepsie is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' in Poughkeepsie offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.