Dunkin'

4.2
273 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poughkeepsie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2580 South Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.2
273 reviews
5 stars
156
4 stars
59
3 stars
28
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised friendly and attentive service, others reported rudeness and lack of professionalism.

Service Quality

Service quality varies significantly, with some customers experiencing fast and accurate service, while others faced issues with incorrect orders and slow response times.

Cleanliness

The cleanliness of the establishment is inconsistent; some reviews highlight a clean environment, while others mention dirty bathrooms and a need for refurbishment.

Product Quality

Customers appreciate the quality of coffee and food when prepared correctly, but there are complaints about incorrect orders and poor quality items.

Location Issues

The location has accessibility challenges, such as no drive-thru and limited parking, which affects customer convenience.
  • VJ
    Victoria Jensen
    Oct 21, 2025
    5.0
    I ordered a box of joe and a box of hot chocolate and Jewel was amazingly helpful, kind, and professional! This location is lucky to have her!
  • WM
    Whiskey MomsCockTells
    Aug 14, 2025
    5.0
    This is the only DD I go to. Great staff and wonderful service.. Y'all the best
  • JJ
    Jacque J
    Aug 1, 2025
    1.0
    It’s time to clean house on this crap place these workers don’t wanna do their job or answer phones messing up coffee orders not using common sense I’m reporting this whole store for there crap customer service I called this store 6 times about my wrong coffee order they took the phone off the damn hook and now aren’t answering there’s no way there even that just when I went in it was fully staffed order a medium mocha, iced coffee with whipped cream and chocolate drizzle and got this garbage
  • DH
    Deb Herman
    Jul 8, 2025
    5.0
    we only got frappes
  • MH
    Marc Hetling
    Jun 6, 2025
    2.0
    Super rude staff. No greeting, no thank you, no have a good day. Ignored at the register while employees make coffee without saying "I'll be right with you." If you're that miserable at work, QUIT

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Poughkeepsie, NY?

Dunkin' in Poughkeepsie is open Monday through Saturday from 5:00 AM to 6:30 PM, and on Sunday from 6:00 AM to 6:30 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.