Dunkin'

4.0
372 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poughkeepsie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Civic Center Plaza, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.0
372 reviews
5 stars
201
4 stars
65
3 stars
46
2 stars
19
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a mix of friendly and rude staff, with several customers reporting negative experiences with certain employees.

Service Speed

Many reviews highlight slow service, particularly during busy times, leading to frustration among customers.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty conditions, particularly in the bathrooms.

Order Accuracy

There are multiple complaints about incorrect orders and a lack of attention to detail, especially regarding food allergies.

Product Quality

Customers expressed mixed feelings about the quality of food and drinks, with some enjoying their items while others found them unsatisfactory.
  • SM
    Selena Soto Martinez
    Oct 14, 2025
    1.0
    rude staff. there’s some nice ones but there’s a lady with a nasty attitude. i’m litt just a teen and yall are yelling at me? the wait time is absolutely ridiculous. i love the one on main street better!
  • DB
    Diarra BATHILY
    Oct 11, 2025
    5.0
    The best dunkin staff ever appreciate everybody that works here but I guesss they need more stuff the wait time on this dunkin is crazzzyyyy
  • GS
    Gemini Sweetness
    Oct 8, 2025
    2.0
    I stopped at this Dunkin’ and unfortunately had a bit of a disappointing visit. The line was long, and there was some confusion at the counter while waiting to order. I understand things can get busy, but it definitely felt slower than usual. When it was finally my turn, I made sure to clearly mention that I have an egg allergy and asked for my sandwich with just cheese—no egg. The staff did make it as requested, but the cheese wasn’t melted or heated properly. It looked like it had just been placed on the bread cold after toasting. I really wish more care had been taken with the preparation, especially since it was a simple order and involved a food allergy. I also asked about a military discount, but I’m not sure if it was applied since the total didn’t seem to reflect it. It would’ve been nice if the cashier had confirmed that before completing the transaction. The store itself was clean and well-organized, and the employee at the register was polite, but overall, the experience felt rushed and a bit careless. I’ve been to other Dunkin’ locations that pay more attention to detail, so I hope this one can improve in that area.
  • ED
    Eugenny Duran
    Oct 3, 2025
    1.0
    Rude staff
  • GM
    Grenisha Meekins
    Sep 17, 2025
    5.0
    This dunkin is the more convenient location for me I go a lot, the blueberry breeze refresher is super good. Sometimes the donuts are a little stiff but I feel like if you go in the middle of the day to any Dunkin’ location they are so I guess I can’t really complain

Frequently Asked Questions About Dunkin'

What are Dunkin's holiday season beverage offerings?

Dunkin' features holiday drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.

What types of meals does Dunkin' in Poughkeepsie serve?

This Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.