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Dunkin'

3.9
(278 reviews)

Business Details

(845) 452-7012
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poughkeepsie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
816-818 Dutchess Tpke, Poughkeepsie, NY
12603, United States

Hours

Reviews

3.9
278 reviews
5 stars
141
4 stars
57
3 stars
31
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inconsistent food preparation.

Staff Attitude

While some staff were praised for being friendly and helpful, others, especially management, were criticized for being rude and unprofessional.

Product Quality

The quality of food and drinks received mixed reviews, with some customers enjoying their orders while others complained about items being stale or improperly made.
  • RB
    Richard Budelman
    Feb 11, 2026
    3.0
    Got coffee French Vanilla just now on DD on route 9 next to Chase Bank. Coffee was like water and was NOT French vanilla at all. Very disappointed!!
  • SS
    S Scott
    Sep 30, 2025
    5.0
    Just love this place. Friendly service. Good coffee.
  • NW
    Nicole Wrona
    Sep 19, 2025
    1.0
    Worst Dunkin in Dutchess county. They are so rude, SO inconsistent and not capable of not having a problem over a pup cup - will tell me what I ordered is out of stock in drive thru window- but if I walk in - there's plenty !!!!
  • JD
    Jillian DiPressi
    Sep 4, 2025
    1.0
    This mornings breakfast was less then satisfactory. Not only did they forget things…my breakfast wrap had bites taken out of the sausage. Officially moving my business and sharing this with all of my employees. Starbucks anyone ?
  • KC
    Korinne Chamberlain
    Sep 2, 2025
    1.0
    I placed my order on the Dunkin’ app went in the drive through to pick it up. I was sitting at the window for 10 minutes! Was never greeted or anything. The worker did not say one word to me. Finally received my order and was not even given a straw. I even watched her text on her phone before finally coming over to the window. Remind me to never place an order on the go when I’m in a rush thought that was the whole point of placing a pick up order because it would be quick. Guess not. Won’t be back. I would rather drive farther to a different location where I am at least greeted and get my order in a reasonable time.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Poughkeepsie, NY?

Dunkin' in Poughkeepsie is open Monday through Friday from 4:30 AM to 8:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 6:00 AM to 8:00 PM.

Does Dunkin' in Poughkeepsie offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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