Business Details
About
Mexican Restaurant
Chipotle Poughkeepsie Hudson Heritage is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
417 reviews
5 stars
89
4 stars
40
3 stars
20
2 stars
32
1 star
236
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including overflowing trash and unclean dining areas.
Customer Service
Customers frequently reported rude and unhelpful staff, with many expressing frustration over poor service and lack of attention.
Food Quality
Numerous complaints were made about the food being poorly prepared, with issues such as undercooked rice, small portion sizes, and missing items.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, indicating a pattern of poor order fulfillment.
Management Issues
Several reviews pointed to a lack of effective management, with suggestions that the staff is poorly trained and the location is mismanaged.
- RRRafi Rogers3 days ago5.0kids quesadilla is a great value $5.94
- HCHelen Marie Clinton-SmytheJan 2, 20264.0Despite the negative reviews my friend and I decided to go because we were hungry. While it was definitely dirtier than your average chipotle, like I would have felt bad sitting down, the servings were generous and the food was good. It was adequate.
- TMTim MulcahyDec 17, 20251.0This place sucks… how do you not have food on the line at 5pm??? And no one can roll a burrito there. I come home and it’s a sloppy mess. And no one responds to these comments just that stupid computer generated response. I went on they’re web site and can’t find where to tell them how terrible this location is
- JSjames SDec 10, 20252.0witness a member cutting chicken and then cut himself and then another staff member go cut more chicken with the same knife
- RMRandall MeyerNov 24, 20251.0I agree with all the reviewers that this Chipotle is awful. The last time I went was the final straw. Employees working the line were fooling around holding it up when I was the only one there. Thankfully they gave me a good amount of rice but all the other fillings were portioned small. I guess I should be fortunate to get five strips of carne asada. They also charge for water? What the heck? Trash everywhere, trash overflowing. I will not be coming back. Also, to preempt a stock corporate response- I will not be reaching out on another website. You have my review here to ignore. If you want me to come back, fix these huge problems everyone is complaining about.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Town of Poughkeepsie serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 15-55 Winslow Gate Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle in Poughkeepsie?
You can order food online via the Chipotle app or on their website at https://order.chipotle.com/.
Does Chipotle Poughkeepsie have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where is Chipotle Mexican Grill located in Town of Poughkeepsie?
Chipotle is located at 15-55 Winslow Gate Rd, Unit 2, Dutchess, Town of Poughkeepsie, NY 12601, USA.
Is there a Starbucks near Chipotle Mexican Grill in Poughkeepsie?
Yes, Starbucks is nearby and can be a great spot for coffee before or after your meal at Chipotle.
What grocery stores are close to Chipotle in the Poughkeepsie area?
ShopRite of North Rd & Winslow Gate Rd and Shop-Rite supermarkets are close by, convenient for grocery shopping before or after dining at Chipotle.
Are there any nearby pharmacies around Chipotle Poughkeepsie?
Yes, CVS Pharmacy is located nearby, offering pharmacy and beauty supplies that customers can visit alongside Chipotle.
What other dining options are near Chipotle Mexican Grill in Poughkeepsie?
Nearby dining options include Ichiddo Ramen for Japanese cuisine, Wingstop for chicken wings, Jersey Mike's Subs for sandwiches, Burger King and McDonald's for fast food, and Moonrise Bagels for bakery items.
How can I contact Chipotle Mexican Grill Poughkeepsie for inquiries?
You can contact them via phone at +1 845-224-3468 or by email at NY.3658.PoughkeepHud@chipotle.com.