Taco Bell

4.1
725 reviews
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Business Details

153 Market Street, Potsdam, NY
13676, United States
(315) 261-4920
https://locations.tacobell.com/ny/potsdam/153-market-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 153 Market Street in Potsdam. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
153 Market Street, Potsdam, NY
13676, United States

Hours

Reviews

4.1
725 reviews
5 stars
367
4 stars
190
3 stars
92
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.

Food Quality

While many enjoyed the food, there were complaints about missing items, incorrect modifications, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Performance

Customer experiences varied with staff friendliness and efficiency; some praised the staff while others noted a lack of attentiveness.

Order Accuracy

Many customers expressed frustration over receiving incorrect orders or missing items, indicating a recurring issue with order accuracy.
  • KP
    kirit patel
    Nov 16, 2025
    1.0
    this taco location bed they don't know how to take Oder we oder everything without beef they put beef on every item we oder bed customer services.
  • SA
    Shawn Allen
    Oct 16, 2025
    1.0
    I love taco bell. Like I love taco bell so much I got a taco bell tattoo on my forearm. Butttttt everytime I order my steak anything I ask for extra steak and extra sauce and when i get home what i dont ever have is extra steak or sauce, i watch the employees behind the counter put like a teaspoon of sauce, when i pay 0.55 cents for sauce. When i have to pay with cash i always have to stand at the counter waiting for someone to cash ne out. I dont know the name of the supervisor but she was working 10-16-25 shift-while im waiting for my food on multiple separate occasions I see said person picking at her nose and touchingnher face while still wearing gloves and then continues to make the food, as someone who has worked in food service for over 10 years, thats common sense to change gloves after touching anything but food prep areas. The food is great when its done right. Also please bring back the steak street chalupas. They were the best item I've had, almost ordered everyday.
  • HH
    Heather
    Oct 14, 2025
    4.0
    Went through drive through. Was quick and easy. Food nice and hot.
  • MD
    M Davidson
    Oct 11, 2025
    4.0
    Quick, polite, efficient at a very busy time.
  • JB
    Jill Bellucci
    Oct 2, 2025
    3.0
    I love Taco Bell, using the app is so easy and fast. The part that makes me not want to come back is while I was waiting inside for my food and I hear several employees in the kitchen area yell “what the - that’s so flippin gross!”. I understand that I don’t have context, but all conversations back there can be heard by all customers inside and whoever is at the drive through window. I’ve heard cursing with children around, I’ve heard so many nasty things.. I haven’t commented until now, but when I saw three people hear what they were yelling about and walk back out and leave…
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

The drive-through is open from 7:00 AM to 3:00 AM on Fridays.

Where is Taco Bell located in Potsdam, NY?

Taco Bell is located at 153 Market Street, Potsdam, NY 13676, USA.