Brand Certified
McDonald's
3.6(893 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
171 Market St, Potsdam, NY
13676, United States
Certified by McDonald's • Mar 01, 2026
(315) 265-6890
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
893 reviews
5 stars
340
4 stars
204
3 stars
160
2 stars
70
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in drive-thru and curbside orders, with some waiting over 20 minutes.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, impacting the overall dining experience.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior from certain employees.
Food Quality
While some customers enjoyed their meals, there were consistent complaints about cold fries and food not meeting expectations.
- MGMarcie GauthierFeb 26, 20263.0McDonalds used to be a cheap treat once in a while. Miss the $1 sodas.
- JJJesseFeb 24, 20261.0Absolutely attrocious service for DoorDashers. Every time I go I am waiting at least 20 minutes for them to put out my order. The drive through is always lined up to the road while employees are laughing and talking amongst one another while working. Also consistently screwed up orders.
- HHHeatherFeb 18, 20264.0Went through drive through had no issues
- WLWei LiuFeb 4, 20261.0I order delux burger （it should have sliced tomato inside）， but they did not put tomato🤬
- CCCleon CamidgeDec 4, 20251.0This is apparently a big Mac. Looks more like a mcdouble with Mac sauce
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Potsdam, NY?
McDonald's in Potsdam, NY is open daily from 5:00 AM to 2:00 AM, with extended drive-thru hours on Fridays until 4:00 AM and all day Saturday (midnight to 11:59 PM).
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered as a service at this location.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the Potsdam McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service for convenient food pickup.
Are there hotels near this McDonald's for travelers to stay?
Yes, nearby hotels include PMC Hotel, Hampton by Hilton, and Hampton Inn Potsdam, all within easy reach for visitors.
What other fast food restaurants are close to McDonald's in Potsdam?
Nearby fast food options include Arby's, Burger King, Taco Bell, and Subway, offering a variety of choices for customers.
Is there a pharmacy or convenience store near the McDonald's?
Yes, Walgreens is located nearby, providing pharmacy and convenience store services.
Where can I find automotive services near the McDonald's location?
Nearby automotive service options include Monro Auto Service and Tire Centers, Ernie's Self Serve Car Wash, and Barstow Motors car dealership.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website