Tropical Smoothie Cafe

3.3
94 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
11 Old Shore Road, Port Washington, NY
11050, United States

Hours

Reviews

3.3
94 reviews
5 stars
39
4 stars
15
3 stars
4
2 stars
6
1 star
30
  • AG
    Aye Gee
    Oct 25, 2025
    1.0
    I wish I could rate zero stars. I happened to be in the area and decided to try this location since there aren’t any in my city. I ordered a chipotle chicken club flatbread on recommendation of the cashier and I tipped for this takeout order. When I was given the flatbread, I opened it and noticed there was barely any sauce and I asked the girl who made it to either add more sauce or for a side of sauce. She told me no unless I paid extra for the sauce. I declined. I shouldn’t have even tipped. I was so caught up with her telling me no over the sauce, I didn’t even pay attention to if the order was even made correctly. I live almost 2 hours away and didn’t even realize until I was too far that she never even put the bacon on the flatbread that is part of the chipotle chicken club. It only had the processed chicken, dry lettuce and tomato. I’m so annoyed and I should’ve read reviews on this location before trying it on a whim. They don’t answer the phone either so I can’t even get a refund. Never again!
  • AT
    Amore Tyler
    Sep 15, 2025
    5.0
    Very great location and staff is very understanding
  • TT
    TheSlurpeeCrew
    Aug 13, 2025
    1.0
    Manager would not accept a valid t mobile Tuesday deal where you spend $1 to get a free smoothie. Manager tried to force me to pay for a meal for the smoothie, which is outside the deal. Deal worked normally on the app, manager just making their own decisions
  • CC
    Carolina Castrillon
    Jul 31, 2025
    1.0
    The girls working there specifically the the white girl have no customer service. I had to say my drink and order a few times and she had said “what size” when there’s no sizes for a smoothie or a chicken bacon ranch. Didn’t even get my smoothie order right. I go out to another store for a good 5 minutes and come back the smoothie was out and I wait another few minutes for the food.until I said something and they gave me the wrong order. Come back to the store again and they didn’t even have the food made and we’re just laughing. It was not busy at all so customer service at this place sucks two young girls who look miserable being there.
  • JD
    Julia Dash
    Jul 19, 2025
    2.0
    What a sad little place. I ordered a normal fruit smoothie and it was almost entire ice. It had no flavor and cost $9. There was one worker and she was clearly overworked. I would not recommend this place.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.