Wendy's

3.8
621 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4955 Nesconset Hwy., Port Jefferson Station, NY
11776, United States

Hours

Reviews

3.8
621 reviews
5 stars
254
4 stars
149
3 stars
114
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some employees are friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported issues like cold food and foreign objects in their orders.

Cleanliness

Concerns about cleanliness in the restaurant and bathrooms, with reports of dirty tables and unsanitary conditions.

Speed of Service

Service speed varies; some customers experienced fast service while others faced long wait times and delays.
  • SK
    Selman Kurtoglu
    Nov 1, 2025
    1.0
    This store employees are not friendly and zero energy
  • JM
    Jason Michaud
    Oct 23, 2025
    2.0
    I Find it really bad that at around 7 -7:30 Pm the staff and management only focuses on the drive up customers and ignore any one who walks in to order and dine in the store. This is a ongoing problem at this Wendy's. Corporate operations really needs to train the staff and team members on how to manage this situation and how to focus on both types of customers.
  • AM
    Angelique M
    Sep 30, 2025
    2.0
    What I witnessed today was honestly pretty disappointing. I understand that working in fast food can be stressful at times and it’s easy to be in a bad mood. However, Jason, the cashier, is consistently kind and welcoming whenever I come in. Even a month ago, when he was clearly stressed and not receiving much help, he still managed to treat every customer with respect and positivity. Today, though, I noticed what seemed to be his supervisor. When Jason greeted him with a cheerful “What’s up, how are you Brian?” the supervisor just shook his head and ignored him. Shortly after, a woman with limited English yelled at Jason simply because he didn’t understand her. As a person of color myself, I know firsthand that when someone struggles to understand you, the response shouldn’t be anger or hostility.
  • JP
    Justin Pinter
    Sep 29, 2025
    1.0
    Woman that's there in the mornings is incredibly rude for no reason with one word responses and exasperated sighs while handling your order. The orders often come out wrong, and poor quality control in general. By far the worst wendies around.
  • JS
    J Scott
    Aug 22, 2025
    1.0
    Got ripped off again. Second time in row they charged me and I didn't get the full order. My fries were missing and they gave me the wrong frosty. The last time they forgot one of our burgers. Annoying. I tried to call to complain but the line wouldn’t connect. I tried a dozen times. Crap service. I guess I have to sit there and go through the bag next time.

Frequently Asked Questions About Wendy's

Is Pt Jefferson 11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.