Wendy's

3.8
627 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4955 Nesconset Hwy., Port Jefferson Station, NY
11776, United States

Hours

Reviews

3.8
627 reviews
5 stars
257
4 stars
149
3 stars
114
2 stars
30
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative perception of customer service.

Food Quality

Mixed reviews on food quality, with some customers praising specific items while others reported issues like cold food, missing items, and poor hygiene.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, contributing to an overall negative experience.

Positive Experiences

Despite the issues, some customers had positive experiences with friendly staff and quick service, particularly during drive-thru visits.
  • NM
    Nysports Mcp
    Dec 26, 2025
    1.0
    Every time I come here there’s an issue. Order the tenders and instead of being told at the drive thru speaker there’s a wait for them, they tell me after I get to the window and pay. Waited 10 minutes and they weren’t worth the wait. Another time they put mayo on my sandwich when I said no mayo and it was on the receipt. And then, last time they gave my food away to someone else while I was waiting out front, I had them refund me. I only come here because it’s quick and close to where I live. However, I’m gonna start going to the one in Miller Place, it’s much better run and food quality is much better.
  • JZ
    Jennifer Zito
    Dec 22, 2025
    5.0
    Not exactly sure what changed recently but going into this Wendy's, I normally have a problem on how slow it is. How enthusiastically surprised was I to find out that the visit was so quick it was almost shocking. I put the order in the app cuz I saw the place was busy being lunch time while getting my car detailed. Place was clean organized and my food was exactly what I ordered and hot I also had a last-minute change on the flavor Frosty and they literally had the order in their hand! Thank you for a pleasant visit!!
  • JB
    Jacob Brenner
    Dec 19, 2025
    1.0
    Every time I order coke cola orange cream you guys give orange crush which isn't what I order. You guys have done this with virtually every order of mine. Please learn the difference.
  • AC
    Adrianna Chandler
    Dec 19, 2025
    5.0
    I had an unexpectedly excellent experience at this Wendy’s thanks to Thomas at the drive thru. He was sharp, friendly, and clearly knew the menu well. He answered questions easily and made suggestions that felt natural, not scripted. I went in for a simple order and left with a cookie I had not planned on buying, which says everything about how well he reads people. What impressed me most was how effortless the interaction felt. Professional without being stiff, upbeat without being over the top. The kind of service that makes you realize how much skill actually goes into doing the job well. I spend a lot of time around people in the food industry, and this level of service is not common. Thomas is someone any operation would be lucky to have. I hope he knows he did a great job.
  • GL
    Gregory Lambert
    Dec 11, 2025
    1.0
    How does a mobile order take 30 minutes? They didn’t start making it till 20 minutes after I was there.

Frequently Asked Questions About Wendy's

Is Pt Jefferson 11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Port Jefferson Station?

The drive-thru at Wendy's in Port Jefferson Station is open from 8:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.