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Wendy's

3.8
(630 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4955 Nesconset Hwy., Port Jefferson Station, NY
11776, United States

Hours

Reviews

3.8
630 reviews
5 stars
258
4 stars
150
3 stars
113
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about incorrect orders, missing items, and poor food preparation.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from the overall experience.

Positive Experiences

Despite the issues, some customers praised specific staff members for their excellent service and noted that the drive-thru was generally efficient.
  • NM
    Nysports Mcp
    Dec 26, 2025
    1.0
    Every time I come here there’s an issue. Order the tenders and instead of being told at the drive thru speaker there’s a wait for them, they tell me after I get to the window and pay. Waited 10 minutes and they weren’t worth the wait. Another time they put mayo on my sandwich when I said no mayo and it was on the receipt. And then, last time they gave my food away to someone else while I was waiting out front, I had them refund me. I only come here because it’s quick and close to where I live. However, I’m gonna start going to the one in Miller Place, it’s much better run and food quality is much better.
  • JZ
    Jennifer Zito
    Dec 22, 2025
    5.0
    Not exactly sure what changed recently but going into this Wendy's, I normally have a problem on how slow it is. How enthusiastically surprised was I to find out that the visit was so quick it was almost shocking. I put the order in the app cuz I saw the place was busy being lunch time while getting my car detailed. Place was clean organized and my food was exactly what I ordered and hot I also had a last-minute change on the flavor Frosty and they literally had the order in their hand! Thank you for a pleasant visit!!
  • JB
    Jacob Brenner
    Dec 19, 2025
    1.0
    Every time I order coke cola orange cream you guys give orange crush which isn't what I order. You guys have done this with virtually every order of mine. Please learn the difference.
  • AC
    Adrianna Chandler
    Dec 19, 2025
    5.0
    I had an unexpectedly excellent experience at this Wendy’s thanks to Thomas at the drive thru. He was sharp, friendly, and clearly knew the menu well. He answered questions easily and made suggestions that felt natural, not scripted. I went in for a simple order and left with a cookie I had not planned on buying, which says everything about how well he reads people. What impressed me most was how effortless the interaction felt. Professional without being stiff, upbeat without being over the top. The kind of service that makes you realize how much skill actually goes into doing the job well. I spend a lot of time around people in the food industry, and this level of service is not common. Thomas is someone any operation would be lucky to have. I hope he knows he did a great job.
  • AJ
    Alyssa Jones
    Dec 17, 2025
    5.0
    Hair in my food, rude service from everyone

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's in Port Jefferson Station?

The drive-thru at Wendy's in Port Jefferson Station is open from 8:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.

Does this Wendy's location offer breakfast, lunch, and dinner?

Yes, Wendy's in Port Jefferson Station serves breakfast, lunch, and dinner.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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