Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative perception of customer service.
Food Quality
Mixed reviews on food quality, with some customers praising specific items while others reported issues like cold food, missing items, and poor hygiene.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, contributing to an overall negative experience.
Positive Experiences
Despite the issues, some customers had positive experiences with friendly staff and quick service, particularly during drive-thru visits.
NM
Nysports Mcp
Dec 26, 2025
1.0
Every time I come here there’s an issue. Order the tenders and instead of being told at the drive thru speaker there’s a wait for them, they tell me after I get to the window and pay. Waited 10 minutes and they weren’t worth the wait. Another time they put mayo on my sandwich when I said no mayo and it was on the receipt. And then, last time they gave my food away to someone else while I was waiting out front, I had them refund me. I only come here because it’s quick and close to where I live. However, I’m gonna start going to the one in Miller Place, it’s much better run and food quality is much better.
JZ
Jennifer Zito
Dec 22, 2025
5.0
Not exactly sure what changed recently but going into this Wendy's, I normally have a problem on how slow it is. How enthusiastically surprised was I to find out that the visit was so quick it was almost shocking. I put the order in the app cuz I saw the place was busy being lunch time while getting my car detailed. Place was clean organized and my food was exactly what I ordered and hot I also had a last-minute change on the flavor Frosty and they literally had the order in their hand! Thank you for a pleasant visit!!
JB
Jacob Brenner
Dec 19, 2025
1.0
Every time I order coke cola orange cream you guys give orange crush which isn't what I order. You guys have done this with virtually every order of mine. Please learn the difference.
AC
Adrianna Chandler
Dec 19, 2025
5.0
I had an unexpectedly excellent experience at this Wendy’s thanks to Thomas at the drive thru. He was sharp, friendly, and clearly knew the menu well. He answered questions easily and made suggestions that felt natural, not scripted. I went in for a simple order and left with a cookie I had not planned on buying, which says everything about how well he reads people.
What impressed me most was how effortless the interaction felt. Professional without being stiff, upbeat without being over the top. The kind of service that makes you realize how much skill actually goes into doing the job well.
I spend a lot of time around people in the food industry, and this level of service is not common. Thomas is someone any operation would be lucky to have. I hope he knows he did a great job.
GL
Gregory Lambert
Dec 11, 2025
1.0
How does a mobile order take 30 minutes? They didn’t start making it till 20 minutes after I was there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Port Jefferson Station?
The drive-thru at Wendy's in Port Jefferson Station is open from 8:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's in Port Jefferson Station serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery or takeout?
Yes, the Port Jefferson Station Wendy's offers takeout, delivery where available, dine-in, and drive-thru service.
How can I order Wendy's food via their app?
You can order Wendy's food through their app available on the Apple App Store or by visiting https://order.wendys.com.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is this Wendy's location currently open?
Yes, the Port Jefferson Station Wendy's is open and committed to serving customers every day.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant. You can select menu items and view the "Nutrition & Allergens" details there.
What are some nearby places I can visit along with Wendy's in Port Jefferson Station?
Nearby places include Panera Bread for coffee and bakery items, Ground Round for American cuisine, and Baskin-Robbins for ice cream. You can enjoy these spots before or after visiting Wendy's.
How can nearby stores like T-Mobile and Sprint help me during my visit to Wendy's?
Nearby stores like T-Mobile and Sprint offer mobile phone services and accessories, so you can easily manage your mobile needs while grabbing a meal at Wendy's or waiting for your order.
Are there automotive services near Wendy's in Port Jefferson Station?
Yes, there are several automotive service locations nearby, such as AutoZone, Eager Beaver Car Wash, and Pep Boys, making it convenient to combine errands with a meal at Wendy's.