Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor service experiences, indicating a consistent problem with service efficiency.
Food Quality
Several reviews highlighted issues with food quality, including cold items, undercooked burgers, and incorrect orders, leading to dissatisfaction among customers.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism, suggesting inconsistency in staff performance.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and lack of basic supplies like soap and napkins, which detracted from their dining experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific staff members and appreciated the quality of certain menu items, indicating that there are redeeming aspects to the location.
AR
Ara Rose
Nov 17, 2025
5.0
Very slow but good cooked to order
CB
Christine Bode
Oct 30, 2025
1.0
Fish sandwich hanging half off of the bun. Tartar sauce on half of the top bun. Pulling it apart was a mess. Shoddy work. It happens too frequently, so it’s not an isolated issue. Wish I could post the pictures I took.
BO
Brenda Ortega
Oct 26, 2025
1.0
Horrible service. They moved me to parking lot 4 for 20 minutes, and after waiting 20 minutes, they still haven't brought my order as I requested. I think the service is terrible. I ordered sauces, and they didn't serve them either. I stop by every day to buy something for my daughters. But the service they provide leaves a lot to be desired.
VV
VanessaYOGA
Oct 11, 2025
1.0
They don’t care about walk-ins , you pay more & wait more . Manager doesnt know how to operate this location 9pm,
SH
Shady Hassanien
Sep 26, 2025
3.0
Mcchicken was under cooked and floppy, and my burger looks like it was used as a punching bag.
What types of payment are accepted at this McDonald's location?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's online or through a mobile app?
You can order McDonald's online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby automotive repair or parts stores near McDonald's on Nesconset Hwy?
Yes, nearby automotive-related stores include Pep Boys, Advance Auto Parts, AutoZone, Mavis Discount Tire, and Castrol Premium Lube Express, which can be convenient stops for car maintenance when visiting McDonald's.
What nearby fast food or dining options are close to the McDonald's at 5136 Nesconset Hwy?
Other nearby dining options include Chick-fil-A, Panera Bread, Wendy's, Baskin-Robbins, Ground Round, and Dunkin', offering a variety of food choices around McDonald's.
Are there any nearby mobile phone or electronics stores close to McDonald's?
Yes, nearby electronics and mobile phone stores include Sprint Store, Verizon, T-Mobile, and Sprint Dealer - Premier Store, which can be convenient for customers needing tech services.
What nearby services can I access while visiting McDonald's on Nesconset Hwy?
Nearby services include Hertz Car Rental, UPS Access Point, Port Jefferson Station Laundromat, and Gentlemens Parlor beauty salon, providing additional conveniences during your visit.