McDonald's

3.9
901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5136 Nesconset Hwy, Port Jefferson Station, NY
11776, United States

Hours

Reviews

3.9
901 reviews
5 stars
426
4 stars
195
3 stars
119
2 stars
49
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service experiences, indicating a consistent problem with service efficiency.

Food Quality

Several reviews highlighted issues with food quality, including cold items, undercooked burgers, and incorrect orders, leading to dissatisfaction among customers.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism, suggesting inconsistency in staff performance.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and lack of basic supplies like soap and napkins, which detracted from their dining experience.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific staff members and appreciated the quality of certain menu items, indicating that there are redeeming aspects to the location.
  • AR
    Ara Rose
    Nov 17, 2025
    5.0
    Very slow but good cooked to order
  • CB
    Christine Bode
    Oct 30, 2025
    1.0
    Fish sandwich hanging half off of the bun. Tartar sauce on half of the top bun. Pulling it apart was a mess. Shoddy work. It happens too frequently, so it’s not an isolated issue. Wish I could post the pictures I took.
  • BO
    Brenda Ortega
    Oct 26, 2025
    1.0
    Horrible service. They moved me to parking lot 4 for 20 minutes, and after waiting 20 minutes, they still haven't brought my order as I requested. I think the service is terrible. I ordered sauces, and they didn't serve them either. I stop by every day to buy something for my daughters. But the service they provide leaves a lot to be desired.
  • VV
    VanessaYOGA
    Oct 11, 2025
    1.0
    They don’t care about walk-ins , you pay more & wait more . Manager doesnt know how to operate this location 9pm,
  • SH
    Shady Hassanien
    Sep 26, 2025
    3.0
    Mcchicken was under cooked and floppy, and my burger looks like it was used as a punching bag.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5136 Nesconset Hwy, Port Jefferson Station?

Delivery is available from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Friday and Saturday.

Is there a drive-thru available at this McDonald's and what are its operating hours?

Yes, there is a drive-thru available from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.