Business Details
About
Mexican Restaurant
Chipotle Port Jefferson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
1064 Route 112, Port Jefferson Station, NY
11776, United States
Hours
Reviews
3.5
315 reviews
5 stars
138
4 stars
51
3 stars
25
2 stars
18
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted consistent issues with cleanliness, including dirty tables, floors, and food preparation areas.
Customer Service
Customers frequently reported poor customer service, including rude staff, lack of acknowledgment, and negative attitudes.
Food Quality
There were numerous complaints about food quality, including cold meals, incorrect orders, and concerns about freshness and preparation.
Portion Sizes
Several customers noted inconsistency in portion sizes, with some feeling shortchanged on ingredients.
Management Issues
Reviews indicated a need for better management and staff training, with many customers expressing frustration over the overall experience.
- WAWILL Amaya5 days ago5.0The customer service at this place is fantastic. The manager, I believe his name is Chris, is always attentive and incredibly passionate about customer satisfaction. I genuinely appreciate his dedication. I’ve never had any issues here, and I highly recommend it. Keep up the great work, everyone!
- KHKevin HoffmanDec 31, 20251.0Terrible service. Ordered thru the app and stood there for 20 minutes while a nearly empty restau did everything but work on my food
- RXruff xmDec 20, 20253.0This location needs a management refresh. It's the dirtiest Chipotle I've experienced. The food trays and serving area are always a mess. You feel like you're interrupting everyone when you go there. Not very friendly, no greetings. I can live with that, but the dirty trays and serving area did it for me. So unappealing. I gave it three visits and saw that it's standard operating procedure for this location and won't go there anymore.
- CAchris amasNov 19, 20254.0Edit: The people at the place where helpful with my concerns. My complaints have more to do with and customer service system as a whole, but people went above beyond address my concerns. I order from here every now and then and for the most part I'm happy with what they provide. I usually get the burrito bowl with extra beans and veggies, It's filling. My last order was ice cold even though I opened it within 15 minutes of taking it home, typically not an issue. The other issue is that I was given extra rice in lieu of the extra beans and veggies I specifically requested. I don't like the service because it's very hard to get a hold of someone and it is a fight with AI chat services to get compensated properly. this company is not good as far as customer service goes. I had no way of speaking to someone when I dialed the store's number. generally I would say I recommend the place, but be prepared to deal with pretty bad customer service if there are any issues.
- CBCavene BonnickNov 13, 20251.0Whoever owns this spot really needs to focus on customer service training. I used to visit this location a lot because I work in the area however, after one too many negative interactions I decided to give it a break. Now, imagine my surprise walking into this place at 8:02 on a Thursday night, seeing 5/6 team members hanging out in an empty restaurant just talking having a good ole hangout session. 2 of them behind the serving counter looks me up and down, no acknowledgment btw. The others seemed to be on break (I hope). A few moments goes by, I’m patiently waiting for someone to acknowledge me, say hello, mam I’ll be right with you, just finishing up, something anything, not a word!! After 2 minutes of standing there feeling like I was interrupting a hangout session, I politely walked right back out. This place is never even all that clean either. A little customer service would go a long way. Jesus Christ.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Port Jefferson Station?
It is located at 1064 Route 112, Port Jefferson Station, NY 11776, USA.
What are the operating hours of Chipotle Mexican Grill in Port Jefferson Station?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
Does the Port Jefferson Station Chipotle location offer delivery or pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle in Port Jefferson Station?
You can place your order online via the Chipotle website at https://order.chipotle.com/ or through the Chipotle app.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is the Chipotle Mexican Grill in Port Jefferson Station LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
What nearby dining options are available around Chipotle in Port Jefferson Station?
Nearby dining includes Tasty House (Chinese and American), Gilshar Greek Cafe (Greek/Mediterranean), and PokeStop (Asian and bubble tea), offering a variety of cuisines to explore before or after your Chipotle visit.
Are there entertainment options near Chipotle Mexican Grill in Port Jefferson Station?
Yes, PJ Cinemas, a local cinema and drive-in theater, is nearby for entertainment before or after dining.
What nearby health and beauty services can customers access near Chipotle in Port Jefferson Station?
Customers can visit Joy Tips Nails and Spa, South Beach Tanning Company, and The MCK Hair Studio for beauty and spa services near Chipotle.