Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Port Chester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and dismissive attitudes.
Cleanliness
Several customers noted that the location was dirty and disorganized, with complaints about unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, with a high frequency of mistakes reported.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
Speed of Service
While some reviews mentioned long wait times, others noted quick service, suggesting inconsistency in service speed.
ST
SA Tube
Sep 7, 2025
1.0
Bad service. Please avoids this place
EM
Erda Mjeku
Aug 28, 2025
3.0
Not really good as I was expecting!
AS
alondra santillan
Aug 28, 2025
1.0
I’d give 0 stars if it was an option. The workers here are insanely rude and do not know how to make a simple order and get mad when THEY mess up your drink. I’m Hispanic as well as them and they thought I didn’t speak Spanish, once they realized I knew what they were saying their attitude changed.
BF
Blanca F
Aug 18, 2025
1.0
I placed a mobile order at this Dunkin’ but when I arrived, I was told the espresso machine was broken, so my drink couldn’t be made. The manager on duty was dismissive, wouldn’t look up or address me while using the register, and gave no guidance on how to get a refund — just told me to “do it in the app.”
I gave zero attitude, but was met with rudeness and no solution. It’s frustrating to pay for something you don’t receive, but even worse when the customer service is handled with such poor attitude. Situations like this are exactly how businesses lose loyal customers.
Eventually was able to get my refund after calling it in…
NX
Nancy Xelo
Jul 21, 2025
1.0
Today was my first time stopping at this DD location. Let’s start by saying that the place is not clean, disorganized, bathroom is not working. I went to this location to enjoy my daily DD coffee and to check some emails while I was waiting for my daughter to get out of camp. I did stayed in the table for an hour but there’s not specific time as to how long can a costumer stay inside. I did purchase coffee and bagel. I was not being disruptive and after an hour a worker shout out to me that I needed to leave because I had exceeded the 10 minutes mark. There’s respectful ways to politely ask the costumer to leave the premises. Very disappointed in this DD location and their employees. I will not return to this location.
What are the operating hours of Dunkin' in Port Chester, NY?
Dunkin' in Port Chester is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for a faster experience?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab-and-go experience.
What seasonal beverages are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Port Chester support drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Is Dunkin' family-friendly and suitable for children?
Yes, Dunkin' welcomes families and children at this location.
Are there any nearby seafood restaurants near Dunkin' in Port Chester?
Yes, nearby seafood options include Lp Wholesale Seafood and Port Chester Seafood, which are great choices if you want to enjoy fresh seafood before or after your visit to Dunkin'.
What nearby places in Port Chester can I visit for a beauty or spa experience?
You can visit Nail Plaza and Modern Beauty Academy near Dunkin' for beauty salon and spa services, ideal for relaxing after grabbing coffee or breakfast.
Are there convenient places nearby Dunkin' for daily errands such as laundry or grocery shopping?
Yes, nearby you will find laundromats like 2 Boys Laundry, Wash & Dry Laundromat, and grocery or specialty shops such as Carpet World Of Westchester and Vaccaro's Wines and Spirits for your daily needs.