Dunkin'

3.8
227 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Port Chester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
295 Midland Ave, Port Chester, NY
10573, United States

Hours

Reviews

3.8
227 reviews
5 stars
98
4 stars
57
3 stars
26
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and dismissive attitudes.

Cleanliness

Several customers noted that the location was dirty and disorganized, with complaints about unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, with a high frequency of mistakes reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.

Speed of Service

While some reviews mentioned long wait times, others noted quick service, suggesting inconsistency in service speed.
  • ST
    SA Tube
    Sep 7, 2025
    1.0
    Bad service. Please avoids this place
  • EM
    Erda Mjeku
    Aug 28, 2025
    3.0
    Not really good as I was expecting!
  • AS
    alondra santillan
    Aug 28, 2025
    1.0
    I’d give 0 stars if it was an option. The workers here are insanely rude and do not know how to make a simple order and get mad when THEY mess up your drink. I’m Hispanic as well as them and they thought I didn’t speak Spanish, once they realized I knew what they were saying their attitude changed.
  • BF
    Blanca F
    Aug 18, 2025
    1.0
    I placed a mobile order at this Dunkin’ but when I arrived, I was told the espresso machine was broken, so my drink couldn’t be made. The manager on duty was dismissive, wouldn’t look up or address me while using the register, and gave no guidance on how to get a refund — just told me to “do it in the app.” I gave zero attitude, but was met with rudeness and no solution. It’s frustrating to pay for something you don’t receive, but even worse when the customer service is handled with such poor attitude. Situations like this are exactly how businesses lose loyal customers. Eventually was able to get my refund after calling it in…
  • NX
    Nancy Xelo
    Jul 21, 2025
    1.0
    Today was my first time stopping at this DD location. Let’s start by saying that the place is not clean, disorganized, bathroom is not working. I went to this location to enjoy my daily DD coffee and to check some emails while I was waiting for my daughter to get out of camp. I did stayed in the table for an hour but there’s not specific time as to how long can a costumer stay inside. I did purchase coffee and bagel. I was not being disruptive and after an hour a worker shout out to me that I needed to leave because I had exceeded the 10 minutes mark. There’s respectful ways to politely ask the costumer to leave the premises. Very disappointed in this DD location and their employees. I will not return to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Port Chester, NY?

Dunkin' in Port Chester is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.