Business Details
About
Diner
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
The Village Diner & Pancake Factory
1540 Main St, Pleasant Valley, NY
12569, United States
Hours
Reviews
4.3
824 reviews
5 stars
531
4 stars
151
3 stars
64
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the pancakes and breakfast items for being delicious and generously portioned, though some expressed disappointment with certain dishes.
Service
Service received high marks, with many reviews highlighting friendly and attentive staff, particularly mentioning servers like Sam and Amy.
Cleanliness
The restaurant is noted for its clean environment, including well-maintained bathrooms.
Atmosphere
The diner has a cozy and welcoming atmosphere, making it a pleasant place for families and casual dining.
Pricing
While many found the prices reasonable for the portion sizes, some customers felt certain charges were excessive or unclear.
- AMAnnette MillerNov 12, 20255.0Love the food, great customer service
- LGLiz GademanNov 12, 20255.0My husband and I had our first visit to this restaurant last night, and it certainly will not be our last. Amy, our server, was so incredibly friendly, kind and attentive. The food was very good with huge portions. Even my husband couldn't finish his and took home leftovers! The hot cocoa was decadent and perfect for a chilly evening. So happy we stumbled across this place! A real gem.
- KGKaitlyn GalarzaOct 29, 20255.0The food is great! The service is wonderful! And the milkshakes are absolutely amazing! I will absolutely be coming back!
- FTFred ThomasOct 17, 20255.0Amazing service!! My server issys was very patient and helpful with helping me choose a meal to enjoy! The turkey dinner 10/10! Will be back soon!
- WSWillie SnowOct 12, 20253.0Pancakes were ok, wish waitress would have made mention of real maple syrup being available. The syrup at table was thick, sticky, and artificial. The eggs were made as ordered (+) the potatoes were just potatoes no onions or peppers. The best part of the meal were the sausage links and homemade butter.
Frequently Asked Questions About The Village Diner & Pancake Factory
What are the regular opening hours for The Village Diner & Pancake Factory?
The Village Diner & Pancake Factory is open from 7:00 AM to 7:00 PM Monday through Thursday, 7:00 AM to 9:00 PM on Friday and Saturday, and 7:00 AM to 5:00 PM on Sunday.
Does The Village Diner & Pancake Factory offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
What are the takeout hours at The Village Diner & Pancake Factory?
Takeout is available from 7:20 AM to 6:15 PM Monday through Thursday, 7:20 AM to 8:15 PM Friday and Saturday, and 7:20 AM to 4:15 PM on Sunday.
Is The Village Diner & Pancake Factory open on holidays?
On November 27, 2025, the diner is open from 7:00 AM to 2:00 PM.
Where is The Village Diner & Pancake Factory located?
It is located at 1540 Main St, Pleasant Valley, NY 12569, USA.
Where can I find the menu for The Village Diner & Pancake Factory?
You can view their menu online at https://thevillagepancakefactory.com/menu.
How can I place an order from The Village Diner & Pancake Factory?
Orders can be placed directly through their website at https://thevillagepancakefactory.com/menu.
Which nearby parks can I visit before or after dining at The Village Diner & Pancake Factory?
You can visit Pleasant Valley Recreation, Cady Recreation Park, and P.V Rec Park / Cady Field, which are all great nearby parks to enjoy.
What nearby restaurants are close to The Village Diner & Pancake Factory?
Nearby dining options include Village Restaurant and The Village Restaurant, both offering American cuisine.
Are there any nearby amenities like gas stations close to The Village Diner & Pancake Factory?
Yes, Shell and BP gas stations are conveniently located nearby if you need to fuel up before or after your visit.