Business Details
About
Diner
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
The Village Diner & Pancake Factory
1540 Main St, Pleasant Valley, NY
12569, United States
Hours
Reviews
4.3
833 reviews
5 stars
540
4 stars
151
3 stars
64
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the pancakes, which were described as huge, fluffy, and delicious. However, some reviews noted inconsistencies in food quality, with a few dishes being disappointing.
Service
Service received high marks, with many customers highlighting the friendliness and attentiveness of staff, particularly mentioning servers like Sam and Amy. However, there were also complaints about rude behavior from some staff members.
Atmosphere
The restaurant's atmosphere was frequently described as cozy and clean, with a classic diner feel that customers enjoyed.
Pricing
Many customers found the prices to be reasonable for the portion sizes, although some expressed concerns about unexpected surcharges.
- LMLk Mj3 days ago5.0We were visiting NY and stayed in Pleasant Valley and decided to stop by for ice cream during the evening and we knew we had to come back for breakfast!! And we’re glad we did!! Food was really good. The pancakes are amazing!!! Highly recommend This place!
- MBMatt Brennan3 days ago5.0Great service, extremely responsive. Pancakes were delicious, eggs were cooked to perfection.
- RSRon SchwartzDec 29, 20255.0Great food, great service, and good prices!
- DHDeborah HubbardDec 24, 20255.0Got delivery and food was hot and delicious! Can't answer the questions about the dining experience at the restaurant since we did not eat there. We will go one if these days!
- ABAngela BDec 14, 20255.0Wonderful, warm team of people working here. We were served quickly. HUGE pancakes. Like we ordered the regular stacks and couldn't even finish half. Will be back!
Frequently Asked Questions About The Village Diner & Pancake Factory
What are the regular opening hours for The Village Diner & Pancake Factory?
The Village Diner & Pancake Factory is open from 7:00 AM to 7:00 PM Monday through Thursday, 7:00 AM to 9:00 PM on Friday and Saturday, and 7:00 AM to 5:00 PM on Sunday.
Does The Village Diner & Pancake Factory offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
What are the takeout hours at The Village Diner & Pancake Factory?
Takeout is available from 7:20 AM to 6:15 PM Monday through Thursday, 7:20 AM to 8:15 PM Friday and Saturday, and 7:20 AM to 4:15 PM on Sunday.
Is The Village Diner & Pancake Factory open on holidays?
On November 27, 2025, the diner is open from 7:00 AM to 2:00 PM.
Where is The Village Diner & Pancake Factory located?
It is located at 1540 Main St, Pleasant Valley, NY 12569, USA.
Where can I find the menu for The Village Diner & Pancake Factory?
You can view their menu online at https://thevillagepancakefactory.com/menu.
How can I place an order from The Village Diner & Pancake Factory?
Orders can be placed directly through their website at https://thevillagepancakefactory.com/menu.
Which nearby parks can I visit before or after dining at The Village Diner & Pancake Factory?
You can visit Pleasant Valley Recreation, Cady Recreation Park, and P.V Rec Park / Cady Field, which are all great nearby parks to enjoy.
What nearby restaurants are close to The Village Diner & Pancake Factory?
Nearby dining options include Village Restaurant and The Village Restaurant, both offering American cuisine.
Are there any nearby amenities like gas stations close to The Village Diner & Pancake Factory?
Yes, Shell and BP gas stations are conveniently located nearby if you need to fuel up before or after your visit.