Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
733 reviews
5 stars
278
4 stars
196
3 stars
135
2 stars
44
1 star
80
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Service Quality
While some reviews praised friendly and helpful staff, others noted poor service and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying hot and fresh items, while others received cold or poorly prepared food.
Cleanliness
The restaurant was frequently described as clean, with well-maintained facilities.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
- JJJames5 days ago3.0Double check your coffee is actually full before you leave. They will sometimes serve you coffees that are only 3/4th full. given that it's intermittent I think it's down to certain individuals vs the facility as a whole, but I still have to dock stars because I have to double check my beverage to make sure I got the whole beverage.
- SMSaraJane MoranoNov 4, 20255.0Consistently great quality food and service, and served in a timely manner (often very quickly). It's physical condition, inside and out, is well maintained and clean. I've had many experiences at this location, and not one of them were negative. Every staff member has also been very kind, respectful and accommodating. I would definitely recommend. 👍🏻
- ADAndrew DeanOct 23, 20252.0Food was cold when they it to me
- BCBrenda CampbellOct 17, 20253.0Can't tell you how many times you've gotten an order wrong.
- EDExistential Crisis DogOct 7, 20253.0I waited 45 mins in the bathroom for someone to come wash my hands and no one came. Idk why they even bother to have a "employees must wash hands" sign in there if no one's gonna come in and do their job 😠
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1620 Main St, Pleasant Valley, NY?
The McDonald's is open for regular dining from 6:00 AM to 11:00 PM every day of the week.
When is the drive-thru at this McDonald's location open?
The drive-thru operates daily starting at 6:00 AM. From Monday and Sunday it closes at midnight, while from Tuesday to Saturday it stays open until 1:00 AM.
Can I order McDonald's delivery at this Pleasant Valley location?
Yes, McDonald's offers delivery service daily from 6:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's at 1620 Main St has a drive-thru service available.
What payment methods are accepted at this McDonald's?
The McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payments.
Does McDonald's offer curbside pickup at this location?
Yes, this McDonald's provides curbside pickup as one of its pickup and delivery options.
Where can I find the McDonald's app to place orders easily?
You can download the McDonald's app for iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 or for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby attractions can I visit near this McDonald's after dining?
Near this McDonald's, you can visit the Pleasant Valley Historical Society museum or enjoy nature at Mill Site Park, both great options for sightseeing and relaxation after your meal.
Are there other restaurants near McDonald's in Pleasant Valley?
Yes, nearby dining options include Tokyo Tavern, a Japanese sushi restaurant, and Pomodoro Pizza Cafe, an Italian pizza restaurant.
What nearby services might be useful when visiting this McDonald's?
Nearby services include the US Post Office for mailing needs, Chase for banking, and Valley Hardware for home projects, making your visit convenient if you need to handle errands.