Panera Bread

Reviews

• BC

  B C

  Apr 19, 2026
  5.0
  Panera Bread. Plattsburgh, New York. I stayed at a nearby hotel, and decided to treat myself to a nice salad for dinner. Panera is the quintessential 'light' fast casual eatery. Overpriced in every category, but decent variety and somewhat healthy. Passion Papaya iced green tea really hits the mark, and the Mediterranean chicken greens with grains salad was fresh n tasty. Bread was good. Chocolate brownie is the ideal sweet treat. Overall, i like Panera and this location did a solid job.
• CD

  Chris Dupere

  Apr 16, 2026
  1.0
  Just left after being called a liar that my food was incorrect. I was supposed to get a steakhose stuffer. My wife and kid got what they ordered via drive through app, so I took a few bites to be sure, no onion, no steak, all lettuce and a little tomatob and battle enough to count as a half to begin with. I go in to alert them and am told first that hey you ate this, yeah I took 3 bites that's how I knew it wasn't right, there's no steak in it and it kinda tastes like a ceasar, I thought maybe the steak was hiding and picked it father open to see in and there was nothing. Then she wants to know where the other two are like I flipping ate them! I'm just looking for the steakhouse stuffer I have already gotten twice in the last 3 days I know what it is at this point, not a rude employee acting like I'm looking for a freebie after eating apparently 2.5 suffers according to her accusatory language and tone. Otherwise, never had an issue with anyone else there.
• LC

  Lucie Chrétien

  Apr 5, 2026
  5.0
  Super sandwich et soupe maison excellente
• RB

  Richard Blanchard

  Apr 3, 2026
  2.0
  After numerous occasions of this happening, I am finally posting because my experiences there are so exhausting. The unbelievable wait at the drive thru window is insane. It didnt seem to matter to the gentleman at the window either. After an uncomfortable amount of time, he just walked away and never came back. This unkempt out of uniform person at the window with shorts, a pride shirt, and crocks on just made me re-think my appetite and lunch options. No more over-priced Panera for me.
• MS

  Mary Sargeant

  Mar 15, 2026
  3.0
  On 315 went through drive-through to get a sandwich and chips. One car ahead of me at the window. I waited 10 to 15 minutes. Got home completely wrong order. Called manager said he will put my name on a list to get a free sandwich and chips next time I go. Next day when explained it she gave me a cookie for free so go wait at the window. they’ll call your name when your sandwich is ready we did another 10 to 15 minutes while people behind me we’re getting their order already. Asked her if she had an order for Mary as they screwed up my order at the drive-through the day before. She said oh no, no I don’t. The girl at front told me you were here but she didn’t say you wanted the order. I am beyond frustrated with Panera! I love their food, but their service is atrocious. Anytime you go through a drive-through even if you are the only car you’re probably gonna be waiting 5 to 10 minutes. Instead of making people move ahead and wait for their order to be ready. They let them sit at the window so everyone behind them is held up. Very dissatisfied recently and will not be going very often because I’m so frustrated with the service.

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