Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plattsburgh is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
618 reviews
5 stars
315
4 stars
131
3 stars
60
2 stars
22
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the food quality, particularly the bread and portion sizes, noting that it has declined over time.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers feeling ignored or mistreated.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, particularly in the dining area and bathrooms, which detracted from their overall experience.
Ordering Experience
The shift to kiosk ordering was criticized, with customers feeling it was impersonal and inefficient, leading to mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised the food quality, friendly staff, and quick service, indicating that there are still positive experiences to be had.
- GCGabrielle ClipfelNov 28, 20251.0The new bread is terrible now, I’m sorry but it’s not good at all. I will still get the soup but no more anything with bread.
- SKSTEVEN KOVACNov 20, 20253.0Not up to the standard of most Panera locations—this was a self serve and order location not well organized, felt more like a cafeteria
- BMB MonroeNov 14, 20251.0I've been in customer service for over 25 years. Never have I tossed and/or thrown products at my customers. Times are a changin...
- HDHeather DawnNov 8, 20251.0This place used to be one of my most favorite places to go eat but over the last few years it has gone completely downhill. Food is not good anymore . The quality isn’t good anymore and the cleanliness of the restaurant is terrible. The bathrooms are absolutely filthy! I don’t know what happened but I hope they get it together.
- HHHopeOct 29, 20254.0Several dirty tables and the busboy looked really annoyed at cleaning the table. Very busy and noisy but the food was good.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Plattsburgh accept reservations?
No, Panera Bread in Plattsburgh does not accept reservations.
What are the operating hours for Panera Bread in Plattsburgh?
Panera Bread is open every day from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread provides delivery and pick-up services, including Rapid Pick-Up and a drive-thru option.
Can I order Panera Bread food online or via an app?
Yes, you can order Panera Bread items online through their website or using the Panera Bread app available on the Apple App Store.
What types of meals are served at Panera Bread in Plattsburgh?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Plattsburgh?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What type of food specialties does Panera Bread offer?
Panera Bread specializes in items such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is there a nearby healthcare facility near Panera Bread in Plattsburgh?
Yes, CVPH hospital is located nearby and could be a convenient stop before or after your visit to Panera Bread.
Are there other dining options near Panera Bread in Plattsburgh?
Yes, nearby dining options include Jersey Mike's Subs, Giuseppe's Pizza Shop, Chipotle Mexican Grill, sweetFrog Premium Frozen Yogurt, and Buffalo Wild Wings.
What retail stores are located near Panera Bread that customers might want to visit?
Nearby retail stores include T-Mobile, Rent-A-Center, Empire Visionworks, Visionworks, Sally Beauty, AT&T Store, Spectrum, GameStop, RadioShack, and GNC Live Well.