CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plattsburgh is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were complaints about portion sizes being too small and inconsistent quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted dirty tables and a need for better cleanliness in the dining area.
Ordering Experience
Many customers expressed frustration with the kiosk ordering system and issues with missing items in their orders.
Pricing Concerns
Customers frequently mentioned that the food is overpriced for the portion sizes and quality received.
SK
STEVEN KOVAC
4 days ago
3.0
Not up to the standard of most Panera locations—this was a self serve and order location not well organized, felt more like a cafeteria
BM
B Monroe
Nov 14, 2025
1.0
I've been in customer service for over 25 years. Never have I tossed and/or thrown products at my customers. Times are a changin...
HD
Heather Dawn
Nov 8, 2025
1.0
This place used to be one of my most favorite places to go eat but over the last few years it has gone completely downhill. Food is not good anymore . The quality isn’t good anymore and the cleanliness of the restaurant is terrible. The bathrooms are absolutely filthy! I don’t know what happened but I hope they get it together.
HH
Hope
Oct 29, 2025
4.0
Several dirty tables and the busboy looked really annoyed at cleaning the table. Very busy and noisy but the food was good.
GF
Gaston Family
Oct 18, 2025
1.0
This place is horrible no this no that. Don’t even tuna. How about you say give me 10 min and we’ll make it. Just horrible. The starts of 3.9 accurately reflect this place. Don’t bother coming here they won’t have something you planned on ordering. Place is clean… maybe because no one comes here.
Does Panera Bread in Plattsburgh accept reservations?
No, Panera Bread in Plattsburgh does not accept reservations.
What are the operating hours for Panera Bread in Plattsburgh?
Panera Bread is open every day from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread provides delivery and pick-up services, including Rapid Pick-Up and a drive-thru option.
Can I order Panera Bread food online or via an app?
Yes, you can order Panera Bread items online through their website or using the Panera Bread app available on the Apple App Store.
What types of meals are served at Panera Bread in Plattsburgh?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Plattsburgh?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What type of food specialties does Panera Bread offer?
Panera Bread specializes in items such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is there a nearby healthcare facility near Panera Bread in Plattsburgh?
Yes, CVPH hospital is located nearby and could be a convenient stop before or after your visit to Panera Bread.
Are there other dining options near Panera Bread in Plattsburgh?
Yes, nearby dining options include Jersey Mike's Subs, Giuseppe's Pizza Shop, Chipotle Mexican Grill, sweetFrog Premium Frozen Yogurt, and Buffalo Wild Wings.
What retail stores are located near Panera Bread that customers might want to visit?
Nearby retail stores include T-Mobile, Rent-A-Center, Empire Visionworks, Visionworks, Sally Beauty, AT&T Store, Spectrum, GameStop, RadioShack, and GNC Live Well.