Panera Bread

3.9
617 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plattsburgh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
408 Route 3, Plattsburgh, NY
12901, United States

Hours

Reviews

3.9
617 reviews
5 stars
314
4 stars
131
3 stars
60
2 stars
22
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes being too small and inconsistent quality.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted dirty tables and a need for better cleanliness in the dining area.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system and issues with missing items in their orders.

Pricing Concerns

Customers frequently mentioned that the food is overpriced for the portion sizes and quality received.
  • SK
    STEVEN KOVAC
    4 days ago
    3.0
    Not up to the standard of most Panera locations—this was a self serve and order location not well organized, felt more like a cafeteria
  • BM
    B Monroe
    Nov 14, 2025
    1.0
    I've been in customer service for over 25 years. Never have I tossed and/or thrown products at my customers. Times are a changin...
  • HD
    Heather Dawn
    Nov 8, 2025
    1.0
    This place used to be one of my most favorite places to go eat but over the last few years it has gone completely downhill. Food is not good anymore . The quality isn’t good anymore and the cleanliness of the restaurant is terrible. The bathrooms are absolutely filthy! I don’t know what happened but I hope they get it together.
  • HH
    Hope
    Oct 29, 2025
    4.0
    Several dirty tables and the busboy looked really annoyed at cleaning the table. Very busy and noisy but the food was good.
  • GF
    Gaston Family
    Oct 18, 2025
    1.0
    This place is horrible no this no that. Don’t even tuna. How about you say give me 10 min and we’ll make it. Just horrible. The starts of 3.9 accurately reflect this place. Don’t bother coming here they won’t have something you planned on ordering. Place is clean… maybe because no one comes here.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Plattsburgh accept reservations?

No, Panera Bread in Plattsburgh does not accept reservations.

What are the operating hours for Panera Bread in Plattsburgh?

Panera Bread is open every day from 7:00 AM to 9:00 PM.