Panera Bread

3.9
619 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plattsburgh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
408 Route 3, Plattsburgh, NY
12901, United States

Hours

Reviews

3.9
619 reviews
5 stars
316
4 stars
130
3 stars
60
2 stars
22
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the food quality, particularly the bread and portion sizes, noting that it has declined over time.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Ordering Experience

Customers criticized the self-service kiosk system, stating it was inconvenient and that staff were unhelpful.

Pricing Concerns

Many reviews mentioned that the food is overpriced for the portion sizes and quality received.
  • ZJ
    zori jackson
    6 days ago
    5.0
    Penara bread is so good I love sandwiches for their
  • GC
    Gabrielle Clipfel
    Nov 28, 2025
    1.0
    The new bread is terrible now, I’m sorry but it’s not good at all. I will still get the soup but no more anything with bread.
  • SK
    STEVEN KOVAC
    Nov 20, 2025
    3.0
    Not up to the standard of most Panera locations—this was a self serve and order location not well organized, felt more like a cafeteria
  • BM
    B Monroe
    Nov 14, 2025
    1.0
    I've been in customer service for over 25 years. Never have I tossed and/or thrown products at my customers. Times are a changin...
  • HD
    Heather Dawn
    Nov 8, 2025
    1.0
    This place used to be one of my most favorite places to go eat but over the last few years it has gone completely downhill. Food is not good anymore . The quality isn’t good anymore and the cleanliness of the restaurant is terrible. The bathrooms are absolutely filthy! I don’t know what happened but I hope they get it together.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Plattsburgh accept reservations?

No, Panera Bread in Plattsburgh does not accept reservations.

What are the operating hours for Panera Bread in Plattsburgh?

Panera Bread is open every day from 7:00 AM to 9:00 PM.