McDonald's

3.6
1526 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
349 Cornelia St, Plattsburgh, NY
12901, United States

Hours

Reviews

3.6
1,526 reviews
5 stars
526
4 stars
399
3 stars
297
2 stars
107
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in drive-thru and curbside, with some stating it took over 30 minutes.

Order Accuracy

Many reviews mentioned issues with incorrect orders, missing items, or food not being prepared as requested.

Staff Behavior

Feedback on staff was mixed; while some customers praised friendly service, others reported rude behavior from management and disorganized staff.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some customers noted unsanitary conditions in certain areas.

Pricing

Several customers expressed concerns about high prices and a lack of value for money, especially compared to past experiences.
  • JF
    justin floyd
    Dec 31, 2025
    1.0
    Ordered food through door dash order was miss ng a burger and they even sent me the wrong drink all I ordered was 2 burgers and a drink it shouldn't be that hard to get an order right.
  • JW
    Jillian W
    Dec 24, 2025
    1.0
    Have no family in town for Christmas so I thought I’d just swing by McDonald’s for some food. All the lights were on inside but all the doors were locked and no one answered the drive thru. They didn’t change their hours for the day and they had a line because no one shut off the lights. A woman was walking through the drive thru letting everyone know they aren’t answering. You should definitely change your hours or at least say that Christmas may affect the hours. It’s ridiculous that Dunkin was open later than a 24/7 McDonald’s! Learn to turn your lights off if you’re closing early! Kinda ridiculous to hire so many people if no one’s going to work.
  • MM
    Marlon Mcdonald
    Dec 15, 2025
    2.0
    What's your take out I had to wait for fries for like 10 minutes still way too high on their prices
  • LR
    Leah Russell
    Nov 28, 2025
    2.0
    I placed a mobile order for curbside. We waited at least 20 minutes with nothing. My friend went in and asked kindly where the food was and the lady said they were just really busy…. Alright. I get that, as I work in food service. My friend said while she was in there that there were workers standing around talking so unsure how busy they actually were. Just wish they were a bit nicer and cared for their customers.
  • LH
    Lindsay Hicks
    Oct 27, 2025
    1.0
    By far the most horrible service. I have been to may Macdonalds in my lifetime but this is by far the worst. Dine in? Curbside? Drive thru? All horrible. You wait ENDLESSLY for your order. And it still come incomplete. Sauce? Ketchup? Straw? Napkin? If you’re in the drive up or curbside you have to ask for these items because the common sense to provide thee things or read the order is just non existent. And when I say slow they are SLOOOOOWWWWWW. No management leadership clearly. Horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 349 Cornelia St, Plattsburgh?

McDonald's at 349 Cornelia St is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same day and no contact delivery.