McDonald's

3.6
1520 reviews
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Business Details

349 Cornelia St, Plattsburgh, NY
12901, United States
(518) 561-1390
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
349 Cornelia St, Plattsburgh, NY
12901, United States

Hours

Reviews

3.6
1,520 reviews
5 stars
526
4 stars
398
3 stars
297
2 stars
104
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, often requiring them to wait long periods for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Staff Behavior

Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and unprofessional behavior from management.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying the taste while others complained about cold or improperly prepared items.
  • LH
    Lindsay Hicks
    Oct 27, 2025
    1.0
    By far the most horrible service. I have been to may Macdonalds in my lifetime but this is by far the worst. Dine in? Curbside? Drive thru? All horrible. You wait ENDLESSLY for your order. And it still come incomplete. Sauce? Ketchup? Straw? Napkin? If you’re in the drive up or curbside you have to ask for these items because the common sense to provide thee things or read the order is just non existent. And when I say slow they are SLOOOOOWWWWWW. No management leadership clearly. Horrible.
  • SB
    Stacey Brooks
    Oct 23, 2025
    1.0
    App sucks
  • TG
    Tosha Greenwood
    Oct 23, 2025
    5.0
    Great experience. Drive thru gentleman was joking and happy.
  • DB
    Dylan Barney
    Oct 12, 2025
    1.0
    The young guy working was a good dude. But the manager was rude and arrogant towards me when I asked for some ketchup. She thought my name was Evan and tossed a bag at me and then practically threw the ketchup at me too and then gave me an attitude.
  • PW
    Patrick Whalen
    Sep 30, 2025
    2.0
    Every time I come here I always get asked to park and wait for my food. (Which I'm not upset about, since I've worked in fast food before, and know that you get timed on drive thru orders) However, I'm always given fries that are ice cold. Maybe they're putting the fries in the bag, and then putting the bag in a cool place while they wait for the rest of the food to be done? If you have to park customers and have them wait while other customers in the drive thru are helped they should at least be given fresh food. Edit: tried going here again, today (10/7) and this same exact thing happened again. Parked at the drive thru, and given *very* cold fries. I guess if you go here you should check your food before pulling out of the drive thru to make sure its warm.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 349 Cornelia St, Plattsburgh?

McDonald's at 349 Cornelia St is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same day and no contact delivery.