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Gus' Red Hots

4.2
(1247 reviews)

Business Details

(518) 561-3711
https://gusredhot.com

About

Diner

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Gus' Red Hots
5 Commodore Thomas MacDonough Hwy, Plattsburgh, NY
12901, United States

Hours

Reviews

4.2
1,247 reviews
5 stars
715
4 stars
281
3 stars
116
2 stars
54
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt, undercooked, or bland meals, leading to dissatisfaction.

Service Issues

Customers frequently mentioned poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including sticky floors and trash accumulation.

Nostalgia and Atmosphere

Some patrons appreciated the nostalgic diner feel and the long-standing history of the restaurant, though many felt it needed a facelift.

Mixed Experiences

While some customers enjoyed their meals and praised specific dishes, others had severe complaints, indicating inconsistent experiences.
  • KH
    Kate H
    4 days ago
    5.0
    Fost time here. Absolutely delightful and the food is GOOD.
  • NE
    Nancy Ann Ell
    Feb 16, 2026
    1.0
    If I could give them a lower score on their perch I would. It was completely incinerated and inedible. If they are going to charge almost $19 for a meal it should at the very least not be burnt to a lump charcoal. I buried it in tartar sauce and still couldn't chew it. I am disabled so I ordered from Door Dash so with the delivery fees it was $34 for a meal I had to throw in the trash. As a person on a fixed income, I can't afford to be throwing food in the trash! I will never order from them again!
  • RT
    Roger Trombley
    Feb 11, 2026
    5.0
    Living in Bedford Pa, I go to see my sister who lives in au sables NY, every time I go there a Red Hot is a must! My grandparents lived in Moores forks. When we as children would go there it was a treat to get a RedHot! In the 60’s.
  • KC
    Kathy Cayea
    Feb 3, 2026
    1.0
    Just had a Door Dash delivery from Gus's. The hot dog was RAW (yes, raw!) and the bun was cold and wet and fell apart. There was about a tablespoon of mac salad, with too much onion. My friends love this restaurant, darned if I can figure out why.
  • SS
    Samantha
    Dec 4, 2025
    1.0
    Absolutely disgusting 🤮. The place has bugs and there is trash pilling up outside. You’ll get sick going there.

Brand Certified Facts from Gus' Red Hots

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Certified March 01, 2026Yext Knowledge Graph
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