Gus' Red Hots

4.2
1236 reviews

About

Diner

Location

Gus' Red Hots
5 Commodore Thomas MacDonough Hwy, Plattsburgh, NY
12901, United States

Hours

Reviews

4.2
1,236 reviews
5 stars
710
4 stars
280
3 stars
116
2 stars
54
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific dishes like Michigans and poutine, while others reported low-quality, overcooked, or bland meals.

Service Issues

Service experiences varied widely; some customers noted friendly and attentive staff, while others reported slow service, order mistakes, and rude interactions.

Cleanliness

Multiple reviews mentioned cleanliness issues, including sticky floors and unsanitary conditions in the dining area and kitchen.

Atmosphere

The diner has a nostalgic vibe appreciated by some, but many noted that the decor and overall ambiance could use an update.

Value for Money

While some customers felt the prices were reasonable for the portions and quality, others found the food overpriced given the quality and service received.
  • SB
    Stuart Bailey
    Nov 12, 2025
    5.0
    Ordered a large pizza and was called to advised that they were substituting 2 small for our order because they didn’t have any large dough.
  • JS
    Jawana Watson Silvestri
    Nov 4, 2025
    4.0
    Got the famous chili dog. It was ok but nothing extravagant. The meat sauce tasted too bitter. I like more sweetness to mine but overall, it was ok.
  • JF
    Jim Freeman
    Oct 28, 2025
    5.0
    Excellent Michigans. I hade mine with the red dog buried. Very nice.
  • CS
    Craig Stow
    Oct 19, 2025
    4.0
    Old style feel yet could use a white wash or brighten it up some. The food is good and there are many options.
  • LS
    L Spiegel
    Oct 7, 2025
    4.0
    The michagans and french fries were great. The macaroni salad was not good. I took 1 bite. They michagans were on the spicy side which i love. The place is run down and needs a facelift. The server was ok. She was nice just didnt seem to remember what we ordered.

Frequently Asked Questions About Gus' Red Hots

What are the regular business hours at Gus' Red Hots?

Gus' Red Hots is open daily from 7:00 AM to 7:00 PM.

Does Gus' Red Hots offer in-store pickup for orders?

Yes, in-store pickup is available at Gus' Red Hots for your convenience.