Five Guys

4.5
1288 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 418 State Route 3 in Plattsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
418 State Route 3, Plattsburgh, NY
12901, United States

Hours

Reviews

4.5
1,288 reviews
5 stars
862
4 stars
296
3 stars
76
2 stars
26
1 star
28

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high for the portion sizes and quality of food.

Food Quality

Overall, customers praised the burgers and fries for their taste and freshness, though some noted inconsistencies in cooking.

Service

Customer service received mixed reviews; while many appreciated the friendly staff, some reported issues with order accuracy and responsiveness.

Cleanliness

The restaurant was generally described as clean, but there were occasional reports of dirty tables and unsanitary conditions.

Atmosphere

The atmosphere was noted as lively but sometimes too loud, impacting the dining experience.
  • RB
    Richard Blanchard
    Jan 2, 2026
    5.0
    What a great burger place! A tad expensive, but great food.
  • PL
    Peter Lapell
    Dec 25, 2025
    4.0
    Good but expensive
  • BB
    bearclanmohawk2011
    Dec 13, 2025
    5.0
    I like the welcoming
  • KK
    Kat
    Nov 18, 2025
    5.0
    I love the classic flavor of the burgers. However, it seems like the portion sizes have decreased over the years, both burger size and fries. The last two visits, the burgers were way overcooked to the point where they were dried out and not at all juicy. For the premium price, it is disappointing. I am hoping for positive changes.
  • LK
    Lamis Kebbewar
    Oct 29, 2025
    1.0
    Very expensive for a burger

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.