Five Guys

4.5
1282 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 418 State Route 3 in Plattsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
418 State Route 3, Plattsburgh, NY
12901, United States

Hours

Reviews

4.5
1,282 reviews
5 stars
858
4 stars
294
3 stars
76
2 stars
26
1 star
28

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high for the quality of food offered.

Food Quality

Overall, customers praised the burgers and fries for their taste and freshness, though some noted inconsistencies.

Service

Customer service received mixed reviews; while some praised the staff for being friendly and efficient, others reported issues with order accuracy and staff behavior.

Cleanliness

The cleanliness of the restaurant was noted positively by many, although some customers reported unsanitary conditions.

Atmosphere

The atmosphere was described as busy and sometimes loud, which affected the dining experience for some customers.
  • KK
    Kat
    6 days ago
    5.0
    I love the classic flavor of the burgers. However, it seems like the portion sizes have decreased over the years, both burger size and fries. The last two visits, the burgers were way overcooked to the point where they were dried out and not at all juicy. For the premium price, it is disappointing. I am hoping for positive changes.
  • JJ
    Justin Wood (JayJay)
    Nov 1, 2025
    5.0
    great burgers
  • LK
    Lamis Kebbewar
    Oct 29, 2025
    1.0
    Very expensive for a burger
  • MM
    Matt Morganson
    Oct 14, 2025
    2.0
    Don't really get the hype of this place? It's just overpriced food and you can get better burgers at Wendy's or McDonald's or a sit down restaurant.. really don't see why people find this place so great?
  • LA
    Laurent Amiot
    Sep 28, 2025
    3.0
    Good people, good service, but it feels like something has happened to the meat. Much harder to digest than it used to be. And please lower the music volume, it's oppressive.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.