Dunkin'

Reviews

• AM

  andrew magnanti

  Apr 7, 2026
  1.0
  So I'm pulling up to take my order and the lady with red hair tells me to "take a breathe and slow down" when I was speaking elligibly and slowly. She then asked me to pull in front and give the order there because "she can't understand me at all". when I pulled up she acted as though she did nothing wrong and wouldn't even look at me. This was followed by the heavier set employee recording me on her phone behind the one sided window and laughing thinking I couldn't see while I waited for my order. I've never been so mistreated at any establishment for absolutely no reason. I'm an extremely nice person and I've never wrote a review for anything like this in my life. Since there's video proof that I timestamped of me being recorded for whatever reason (which I'm extremely uncomfortable with) when I wasn't even escalating the situation. I'll be speaking to the owner and possibly taking this further, because recording people in a establishment that serves the public without consent from both parties is completely against the law. I'd like to add that the young man who came to the window after because the red head didn't want to speak to me anymore, was very pleasant and did his job well.
• FM

  Félix Mercier

  Feb 28, 2026
  5.0
  Iced coffee and Bacon. What else to say 😇🥓
• BK

  Betty Kilburn

  Feb 10, 2026
  1.0
  I ordered a medium hot coffee and everything was great till I got home. I took a drink and spit it right back out, ended up vomiting. I got a mouth full of coffee grinds. That was disgustingly gross. No way the employee didn’t know this when she poured it in the coffee cup.
• EC

  E C

  Dec 11, 2025
  1.0
  Staffing issues are clearly an issue when it comes to customer service. Came here at 6pm no line of cars at the drive through. 4 cars outside at this location. Waited 5 mins at the intercom to order & spoke out to see if there was anyone, I waited fter a couple of mins, again there were no cars ahead of me in line. I went to the drive through window no employees in sight. Waited about the same time. I gave it the credit maybe the intercom was out of service. I called the store too, a girl picked up & i explained that I have been waiting. She yells to the employees in the back and then hangs up. She did apologize but staff needs to be more aware of their surroundings, as they're clearly distracted at work doing other things. Ive also had issues at this particular location with ordering 4x, to have a coffee made 20 mins or so before via a mobile order and they were never made. Management needs to revise their training here wether they college students that are working here or not. There's no excuse for it. A mobile order is great for those working night shift. The lack of care for customers and is highly annoying. Management needs to revise their team at this location. Its honestly really disappointing. I could understand 1 time but this has been a constant issue & should be looked into. You'd have a better & faster experience at the Dunkin location near Tractor Supply. Constant issues discourages reoccurring business. There's slacking in the back. Just do better!!!
• RT

  Rose Tanguay

  Dec 10, 2025
  5.0
  It was nice, the matcha is so good there!

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