Panera Bread

3.9
561 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plainview is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1082 Old Country Road, Plainview, NY
11803, United States

Hours

Reviews

3.9
561 reviews
5 stars
267
4 stars
128
3 stars
67
2 stars
28
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and unresolved order issues.

Food Quality

While some customers enjoyed the food, many complained about small portion sizes, incorrect orders, and food not being fresh.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff attitudes and lack of accountability for service failures.

Cleanliness

Some customers noted that the location was clean and well-maintained, contrasting with the overall negative service experience.
  • LH
    Linda Humbert
    1 day ago
    2.0
    We are very good customers for years. However, the last three visits, when we place our online order for pick up, we are always missing 1-2 items, causing us to be inconvenienced and return to get the rest of the food that we paid for. A free cookie is hardly worth the inconvenience. We enjoy the food, however, the aggravation it causes is just not worth it.
  • MB
    Marissa B
    Dec 12, 2025
    1.0
    Terrible customer service. On multiple occasions they have forgotten food items in my order and never do anything about it.
  • NH
    NET HACKER
    Dec 11, 2025
    1.0
    Can’t even run a drive thru correctly
  • AC
    Anthony C
    Oct 13, 2025
    1.0
    Received wrong delivery order and they would not re deliver, told me I had to either come in person or reorder my food!!! Are you serious!!!! This is why this place has gone down hill, never orde from here again. And shame on dorr dash for not probably checking the order!!
  • DC
    Drew C
    Oct 12, 2025
    5.0
    Ordered through the app and got notified when the order was ready to pick up through the drive thru. Simple. The pick 2 sandwich, chicken salad were excellent. Would come back.

Frequently Asked Questions About Panera Bread

Does Panera Bread Plainview accept reservations?

No, Panera Bread Plainview does not accept reservations.

What are the delivery hours for Panera Bread Plainview?

Delivery is available Monday to Thursday from 6:30 AM to 9:00 PM, Friday and Saturday until 9:30 PM, and Sunday from 7:00 AM to 8:00 PM.