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Business Details
About
Coffee Shop
Neutral Ground Coffeehouse on Schoen Place in Pittsford NY has become a cornerstone of the community, a place to get the best locally roasted coffee, lattes, breakfast (all day), lunch, ice cream and hang out with free wi-fi and super cool people. We also have a beautiful venue space accommodating up to 50 people overlooking the historic Erie Canal, with full catering, beer/wine, in the heart of the most beautiful village in Rochester.
We then did a thing, opened our second location in Corn Hill, the coolest neighborhood in Downtown Rochester. Good people, good vibes, and oh such a community spirit. We are so happy to be there.
Fido, Rover, Bailey, Buddy, Bella and Sadie? All Welcome.
Location
Neutral Ground Coffeehouse - Pittsford
45 Schoen Place, Pittsford, NY
14534, United States
Hours
Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
Saturday8:00 AM - 4:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.