Bruegger's Bagels

4.1
423 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
707-709 Pittsford Victor Road, Pittsford, NY
14534, United States

Hours

Reviews

4.1
423 reviews
5 stars
233
4 stars
92
3 stars
35
2 stars
26
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and restrooms.

Customer Service

Service quality varied significantly, with many reviews highlighting rude or dismissive staff.

Food Quality

While some customers enjoyed the bagels and sandwiches, others noted a decline in freshness and quality.

Pricing

Many customers felt the prices were too high for the quality of food and service received.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient.
  • DJ
    denise jenkins
    1 day ago
    1.0
    Disappointed and disgusted. While the new cashier was very pleasant, she handled the situation poorly. After forgetting my coffee cup, she dug through the trash to retrieve my receipt to verify the purchase, which was extremely unsanitary. A team lead, trainer, or manager should have immediately had her wash her hands before continuing to handle anything else. Instead, she was simply told where to find receipts on the computer when they saw her digging in the garbage. Completely unsanitary and unacceptable. Also, one of the coffees I asked for was iced coffee and the same manager/trainer told me it will be $1 per pump of Carmel, since I didn’t order a cold brew and in a very snarky demeanor! Will not visit this location again. Managers, trainers, leads need to take a training class in how to interact with customers along with taking food and safety courses.
  • DC
    Douglas Carney
    Nov 29, 2025
    1.0
    Bruegger's is usually awesome. First time going to this location. Got a Bacon 2 egg and cheese - they gave me raw bacon and burned eggs. I threw it out and went to Tom Wahl's. Will avoid this location in the future.
  • DP
    Donna Plain
    Nov 7, 2025
    5.0
    Met with a friendly greeting and warm smiles from staff! Positivity from staff was much appreciated!!!
  • CM
    colleen meisenzahl
    Oct 16, 2025
    3.0
    Its like going to a gas station dunkin. Over priced fast food. People used to rave about this place back in the day. Definitely nothing to rave over now. :/
  • ZC
    Zoe Carlson
    Sep 27, 2025
    1.0
    I ordered a sandwich on the app so I can get a reward through the app. I asked at the speaker box if I could add cream cheese to sandwich, the lady told me since I already paid through the app, I can’t add it on after. I told them I could pay for the cream cheese and they refused. I have done this at so many other locations with no problem. Terrible attitude…

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in Pittsford offer?

Bruegger's Bagels in Pittsford offers authentic New York style bagels baked fresh every morning, including gourmet topped bagels with signature made-in-Vermont cream cheese.

What are the operating hours of Bruegger's Bagels at 707-709 Pittsford Victor Road?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.