McDonald's

3.6
692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Rte 52 West, Pine Bush, NY
12566, United States

Hours

Reviews

3.6
692 reviews
5 stars
262
4 stars
161
3 stars
109
2 stars
60
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

While some customers praised the food as hot and tasty, others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of dirty tables and unstocked supplies.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted unprofessional behavior from management.
  • LL
    Lauren Lawless
    Nov 1, 2025
    1.0
    How hard is it to put bacon on a bacon quarter pounder? Happens every time I come.
  • RC
    Ryan Cramer
    Oct 23, 2025
    1.0
    Absolutely slowest McDonald's I've ever been to. You can order 1 cheeseburger and a small fry and they still will ask you to pull forward to a spot and it takes 5-6 minutes for them to come out. No matter what time of day you show up.
  • SS
    Scott Stevens
    Oct 11, 2025
    1.0
    Ordered breakfast around 9:50am, waited their until 10:45am. I was watching people come in Order their food and leave with it. Ended up walking out without my food and without a refund.
  • FM
    francisco xavier martinez
    Sep 30, 2025
    1.0
    $3.23 for ice cram cone?
  • SC
    Shayne Christy
    Sep 12, 2025
    1.0
    I live in town and come here when I have to. Food is meh, service is meh, and it's just overall such a sad experience. I know it's fast food and a McDonald's, but for as much as they charge it should be at the very minimum decent. This location just sucks. I got a double cheeseburger with lettuce and tomato and in the picture you can see what I got. Plus, I said no pickle and got pickle. The lettuce is wilted, probably about 3 leafy greens and the tomatoes look like they were cut and put on the burger 2 weeks ago. Just overall a terrible experience. Doesn't matter what time you show up here, it's always the same quality. Avoid this place unless you honestly have to get food. And even then, DO NOT have your hopes high. One of the worst McDonald's I've ever been to, and again, unfortunately, it's in my town where I live.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Pine Bush, NY?

McDonald's in Pine Bush, NY is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates from 6:00 AM to 11:00 PM every day.