Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Food Quality
While some customers enjoyed the food, others found it underwhelming or inconsistent, with complaints about cold or soggy items.
Management Issues
Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.