Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
903 reviews
5 stars
243
4 stars
213
3 stars
183
2 stars
81
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and incomplete orders.
Cleanliness
The dining area and bathrooms were often noted as dirty or unkempt, contributing to a negative dining experience.
Staff Attitude
Customer interactions with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.
- MHMariah HandDec 29, 20251.0HOW THE HELL U GONNA MAKE A WHOLE ORDER WITH 3 drinks and no straws!!! mcdonald’s is very lazy!
- TBTyler BennettDec 27, 20251.0Very slow service. Half filled fries and consistently unkempt store
- JLJeffrey LaursenDec 21, 20251.021 December 2025 This was hands down the worst McDonald’s experience I’ve ever had. I came through with my two young kids and ordered hot fudge sundaes. When they were made, the employee couldn’t get all of the fudge into the cups. I calmly said that was fine and I’d take them as-is. Instead of resolving it professionally, the employee got visibly angry, slammed the drive-thru window in my face, and disappeared. A minute later, he came back with my money. I told him all I wanted were the sundaes I had originally ordered. He then aggressively shoved the sundaes at me, with chocolate dripping everywhere and the ice cream clearly crushed like he had squeezed them in his hands out of anger. My kids were absolutely terrified by how aggressive and hostile this employee was. This is completely unacceptable behavior, especially at a place where families and children are supposed to feel safe. The level of unprofessionalism here is unreal. If management doesn’t address this kind of behavior, they’re going to keep losing customers. I will never return to this location.
- CPCraig PahlDec 3, 20251.0It can’t get any worse
- AFAaron ForjoneNov 21, 20255.0Fast food was actually fast
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 235 Lake St, Penn Yan, NY?
This McDonald's location is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's in Penn Yan?
McDonald's offers delivery from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.
When is the drive-thru service available at McDonald's on Lake St?
The drive-thru is open daily from 5:30 AM until 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's.
What payment options are accepted at McDonald's on Lake St, Penn Yan?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's in Penn Yan?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What services does McDonald's Penn Yan offer besides dine-in?
Services include drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and WiFi.
What popular nearby stores can I visit before or after eating at McDonald's?
You might want to check out Family Dollar for discounts and grocery items or Kwik Fill convenience store nearby.
Are there entertainment options close to McDonald's at 235 Lake St?
Yes, Lake St. Plaza Theatres is nearby if you'd like to catch a movie after your meal.
Where can I find postal and shipping services near McDonald's in Penn Yan?
The UPS Access Point location is close by for your courier and shipping needs.