Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Penfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
471 reviews
5 stars
258
4 stars
111
3 stars
44
2 stars
26
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, portion sizes, and missing items in orders.
Pricing Concerns
Several reviews mentioned that the food is overpriced for the portion sizes and quality received.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff.
Cleanliness
Multiple reviews highlighted cleanliness issues in the dining area, with some describing it as dirty or unsanitary.
- DGDeanna Gordon4 days ago3.0If you spend $30 on 2 lunches to go, I expect spoons and forks in the bag as well as napkins.Considering I'm on the road, I called to express my concerns, Because I didn't have a fork for my salad or a spoon for my soup!!? I was told that I was gonna get something mailed to me....That was just told to me to please me? I wasnt looking for anything free, but why lie?
- KCKen Corpus6 days ago5.0Good stuff. Love the orange scones.
- MBMatthew BrooksDec 17, 20251.0BE WARY THE SIDE SKIRT KILLER. The food here is good. 5/5. Good staff! However, I’m now aware of literally *multiple* people who have hit the curb at this restaurant. Look at the pic—you wouldn’t think there is something wrong, but there is. The curb is very high here and unusually long; if you back into the spot adjacent it your natural tendency is to pull forward a bit and turn—then you smash your side skirt. Panera needs to put a small post here at the end of the curb to show a driver they can’t turn. If my advice is implemented this will save deep heartache and pain for generations to come.
- DMDonna MalboeufDec 16, 20255.0Our Bible Study group meets at Panera every week. We love their coffee and breakfast offerings. I myself have the Sip Club membership and it is worth every penny. I can pop in at the drive thru on days that I am out and about to pick up a free beverage, be it coffee, lemonade, or soda (rarely), although I do drink Gingerale. The staff at Webster and Penfield are very friendly and efficient. Dale is our "Go to Guy" at Webster.
- ATAutumn TerwilligerNov 14, 20251.0Waited over an hour for 1 drink in the drive thru. There were only 4 cars ahead of me. And I placed my order ahead. Would've gone in, but I had two kids in the car. Would've exited altogether but I was stuck in line and couldn't drive around since the lane is too narrow. This isn't the first time I've had a ridiculously long wait. I'm not sure why I keep giving them chances. By the time I finally got to the front, the order was wrong. It was one drink. Inexcusable. Terrible customer service too. The woman behind me was also debating driving over the curb to exit because honestly, it wasn't worth the wait.
Frequently Asked Questions About Panera Bread
Does Panera Bread Penfield accept reservations?
No, Panera Bread in Penfield does not accept reservations.
What are the delivery hours for Panera Bread Penfield?
Delivery is available Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 8:00 PM.
Can I order from Panera Bread Penfield using a smartphone app?
Yes, you can order via the Panera Bread app available on the Apple App Store or online through their website.
What types of meals does Panera Bread Penfield serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Penfield offer drive-thru and pickup services?
Yes, they offer both drive-thru and pickup services.
What payment methods are accepted at Panera Bread Penfield?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What types of food specialties can I find at Panera Bread Penfield?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby restaurants can I visit before or after Panera Bread Penfield?
Nearby restaurants include Moe's Southwest Grill, Burger King, Starbucks, Jeremiah's Tavern, Cornerstone Restaurant and Cafe, Cam's Pizzeria, and Taco Bell.
Are there nearby coffee shops near Panera Bread Penfield for additional beverage options?
Yes, Starbucks is located nearby if you want more coffee or related beverages.
What nearby amenities can I find around Panera Bread Penfield for errands or entertainment?
Nearby amenities include AT&T Store for mobile needs, Metro Mattress Penfield and City Mattress for bedding, JOANN Fabric and Craft Stores for crafts, and Splash Car Wash Express and Malcho’s Car Wash for car cleaning.