Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Penfield, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
231 reviews
5 stars
127
4 stars
51
3 stars
26
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and incorrect orders.
Product Consistency
Many customers appreciate the consistent quality of coffee and food, although there are complaints about incorrect orders and flavor issues.
Cleanliness
Several reviews mention cleanliness issues, particularly in the drive-thru and dining areas, impacting overall customer satisfaction.
Atmosphere
The atmosphere is generally described as uninviting due to its location inside a gas station, but some customers still enjoy the experience.
Customer Loyalty
Despite negative experiences, many customers express loyalty to this location, citing good service and quality products as reasons to return.
- AMAiden M2 days ago2.0I usually never care about things like this but for the entire year orders have always taken forever. It seems like the staff are always on a time crunch and I feel bad. In an empty drive thru you can expect to wait up to 5 minutes which isn't too bad. In a line with only 4 cars you can expect to wait around 20 minutes. I would not be posting this if other Dunkin Donuts did not have me out of there in 5 minutes or less even with a big line. That and I've had my order wrong on a few occasions. Overall seems very disorganized
- ZMZachary MelloNov 4, 20255.0Best coffee in penfield just wish they were on instacart
- PVPeter VattimoJul 6, 20253.0Star shaped donuts seem smaller ... Flavor was ok. Service was prompt and pleasant.
- MSMeg SchmittJun 15, 20251.06/14 at around 11am. Ordered a colada and tasted like there wasn't any sugar inside. Asked to remake it twice because it tasted bad and staff were rolling their eyes. Floor was disgusting too. Last time ever going there
- DRDaved ReuterAug 1, 20234.0The girl that waited on me was Amazing
Frequently Asked Questions About Dunkin'
What products and specialties does Dunkin' in Penfield, NY offer?
Dunkin' in Penfield serves coffee, espresso, donuts, breakfast sandwiches, and tea. They offer over 50 varieties of donuts and dozens of premium beverages.
What are the opening hours for Dunkin' in Penfield, NY?
Dunkin' is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' in Penfield offer drive-thru, delivery, and pickup services?
Yes, Dunkin' offers drive-thru service, delivery, and curbside pickup options for your convenience.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What are some of the seasonal beverage options available at Dunkin' Penfield?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Does Dunkin' in Penfield have free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
I’m visiting the area; what are some nearby places I can check out around Dunkin' Penfield?
Nearby, you can explore Don's Original Penfield Pub, Jersey Mike's Subs for sandwiches, and The Gymnastics Training Center of Rochester for fitness activities.
Are there other coffee shops near Dunkin' in Penfield, NY?
Yes, there are other local coffee shops nearby, including another Dunkin' location and smoothie juice bars available for your coffee and snack needs.
How can nearby transit or public services help me get to Dunkin' in Penfield?
Nearby public services like the Penfield Post Office and ESL Federal Credit Union can help orient you in the area; Dunkin' is easily accessible for local visitors and commuters.
Does Dunkin' in Penfield cater to families and children?
Yes, Dunkin' welcomes families and children and serves breakfast, lunch, and dinner with options that suit a variety of dietary preferences including vegetarian.