Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Penfield, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
235 reviews
5 stars
127
4 stars
52
3 stars
27
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and incorrect orders.
Order Accuracy
There are frequent complaints about incorrect orders, with several customers noting that their drinks and food items were not made as requested.
Atmosphere
The atmosphere is often described as lacking, with some customers noting cleanliness issues and a noisy environment due to staff behavior.
Consistency
While some customers appreciate the consistent quality of drinks and food, others express disappointment in the variability of their experiences.
- JRJim Reid1 day ago3.0Under staffed on Sunday mornings, cars pulling away from the drive up due to long waits
- NPnelly paulDec 29, 20251.0Me: Hi can i get a small coffe in a medium cup 3 sugar 3 cream om the side. Employee: yes ofcource pull up to the next window. Me: pulls up Employee: hands me my drink. Me: (in my head, “ kind of light”) can i get the stirrer thing and the creams. Employee: isnt there any in there. Me: “i see the stirrer” oh my fault i see it. I pull up in the parking lot to check, there is 1 cream 2 sugars. 🤦♂️
- AWAsia WilliamsDec 24, 20251.0mind you this was a mobile inside pickup order
- AAAdesoye AdeboyeDec 2, 20254.0Nice experience
- AMAiden MNov 22, 20252.0I usually never care about things like this but for the entire year orders have always taken forever. It seems like the staff are always on a time crunch and I feel bad. In an empty drive thru you can expect to wait up to 5 minutes which isn't too bad. In a line with only 4 cars you can expect to wait around 20 minutes. I would not be posting this if other Dunkin Donuts did not have me out of there in 5 minutes or less even with a big line. That and I've had my order wrong on a few occasions. Overall seems very disorganized
Frequently Asked Questions About Dunkin'
What products and specialties does Dunkin' in Penfield, NY offer?
Dunkin' in Penfield serves coffee, espresso, donuts, breakfast sandwiches, and tea. They offer over 50 varieties of donuts and dozens of premium beverages.
What are the opening hours for Dunkin' in Penfield, NY?
Dunkin' is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' in Penfield offer drive-thru, delivery, and pickup services?
Yes, Dunkin' offers drive-thru service, delivery, and curbside pickup options for your convenience.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What are some of the seasonal beverage options available at Dunkin' Penfield?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Does Dunkin' in Penfield have free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
I’m visiting the area; what are some nearby places I can check out around Dunkin' Penfield?
Nearby, you can explore Don's Original Penfield Pub, Jersey Mike's Subs for sandwiches, and The Gymnastics Training Center of Rochester for fitness activities.
Are there other coffee shops near Dunkin' in Penfield, NY?
Yes, there are other local coffee shops nearby, including another Dunkin' location and smoothie juice bars available for your coffee and snack needs.
How can nearby transit or public services help me get to Dunkin' in Penfield?
Nearby public services like the Penfield Post Office and ESL Federal Credit Union can help orient you in the area; Dunkin' is easily accessible for local visitors and commuters.
Does Dunkin' in Penfield cater to families and children?
Yes, Dunkin' welcomes families and children and serves breakfast, lunch, and dinner with options that suit a variety of dietary preferences including vegetarian.