Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pelham Boston Post Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
953 reviews
5 stars
392
4 stars
161
3 stars
101
2 stars
74
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, multiple reviews highlighted poor customer service experiences, including long wait times and unprofessional behavior.
Food Quality
The quality of food was inconsistent, with several customers reporting overcooked or poorly seasoned wings, while others enjoyed fresh and flavorful meals.
Cleanliness
Customers noted issues with cleanliness in the dining area and bathrooms, with some describing the environment as uninviting.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Wait Times
Many customers experienced long wait times for their orders, both for in-store and delivery, which contributed to negative experiences.
- EVElisa ValetteDec 28, 20251.0What to say...?
- KAKrystle AlvarezDec 22, 20255.0Roberto was was very kind and got me my order fast.
- SPSylvester PowellDec 9, 20251.0I was told by the manager that they do not take orders after 11:30pm, when there's no sign displayed at this location vividly reinforcing their claim. Was this rule made by the corporate office or was it made by the franchise owner? Once a customer enters your place of service before the alloted closing time, they should be served! This is a display of poor customer service and negligence. This unwanted display will hurt the franchise at this location in the long run.
- KKKostaNov 19, 20255.0Wingstop was amazing! The wings were fresh, crispy, and full of flavor Lemon Pepper and Mango Habanero were perfect. Fries came out hot and seasoned just right. But what really stood out was Tee, the worker at the register super friendly, patient, and made the whole experience even better. Fast service, great food, and great customer interaction.
- SWSwacey WilliamsNov 16, 20255.0I placed my order on Uber Eats for delivery, after placing my order I called the store to confirm my order spoke with the manager Jacob to let me know anytime I’ve ever ordered from there something was always missing. But Jacob assured me that my order would be processed as I placed it, and he did deliver as promised everything was delivered nothing was missing from my order.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Pelham Boston Post Rd.?
Wingstop Pelham Boston Post Rd. is open daily from 10:30 AM to midnight.
Does Wingstop Pelham Boston Post Rd. offer delivery services?
Yes, they offer delivery daily from 10:30 AM to midnight, including same day and no-contact delivery options.
Can I order Wingstop Pelham Boston Post Rd. online?
Yes, you can order online for carryout and delivery through their website or mobile app.
Is there a drive-through available at Wingstop Pelham Boston Post Rd.?
No, this location does not have a drive-through service.
What types of payment does Wingstop Pelham Boston Post Rd. accept?
They accept American Express, Discover, MasterCard, and Visa payments.
What flavors of wings does Wingstop Pelham Boston Post Rd. offer?
They offer over 11 iconic flavors including Lemon Pepper and Original Hot to satisfy any craving.
What nearby shopping options are available around Wingstop Pelham Boston Post Rd.?
Nearby shopping options include Verizon for electronics and HomeGoods for furniture and home goods.
Are there any nearby fitness centers close to Wingstop Pelham Boston Post Rd.?
Yes, LEVEL Fitness Clubs - Pelham and Omni Health and Fitness Complex are nearby gyms for your workouts before or after your meal.
Can I visit a bank or ATM near Wingstop Pelham Boston Post Rd.?
Yes, Citibank and Citi ATM are nearby for your banking needs.
What other dining options are available near Wingstop Pelham Boston Post Rd.?
You can find Gourmet Express buffet restaurant, IHOP for breakfast and brunch, Panera Bread cafe, and Smashburger nearby for a variety of meal choices.