Business Details
About
Mexican Restaurant
Chipotle Pelham Manor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
937 reviews
5 stars
400
4 stars
183
3 stars
82
2 stars
68
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with staff responsiveness.
Portion Sizes
Many reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction among customers.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about bland flavors, undercooked rice, and food items being out of stock.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of organization, contributing to a negative dining experience.
- KKK KNov 3, 20255.0Came here to get the Carne Asada burrito specifically for the red chimichurri sauce and the staff were extremely kind and diligent. Brandon rolled my burrito really well and it’s remained intact despite it being full and then Jasmine and Jayden went out their way to get me the last batch of the red chimichurri sauce since I went around 7 PM. As for the chimichurri sauce, it is very tangy and good in small amounts .
- SJShireen JunejaOct 19, 20251.0Try surprised to see they charged me 15$ for a veggie bowl!!!
- FGFurkie GOct 10, 20254.0Good tasting rice, food was fresh. Inside the restaurant wasn’t that clean. Tables needed to be cleaned up. Garbage was full.
- JMJhor MOct 6, 20251.0Proportion size is here are extremely small and extremely inconsistent with any other location in the area. There’s literally a chipotle not far away in Rochelle that has better quality food (this food is dry and tasteless) and better portion sizes. I’m devastated that I spent any money with them so I just want to make sure that I warned others before anyone else has to go through that level of devastation after being hungry. To note their portion size of cheese is a sprinkle between two fingers, and fear not, they showed me that that’s their corporate guidance. Shame on chipotle honestly and even worse this location.
- TOTara O'ReggioOct 5, 20255.0I often frequent this Chipotle location, but my experience doesn't always prompt a review. On the evening of 9/15, I had the pleasure of being helped by Aaron N making my burrito and Bobby ringing up my purchase. They were welcoming, efficient, and made sure I received what I wanted even when it looked like items had run out. It was a totally unexpected but refreshing experience to have at the end of what was a very long, tiring day. I hope Aaron and Bobby keep up the good work!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Pelham Manor offer?
Chipotle Pelham Manor offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Pelham Manor?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Pelham Manor?
It is located at 798 Pelham Parkway, Westchester, Pelham, NY 10803, USA.
Does Chipotle Mexican Grill in Pelham Manor offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Can I place an order online for Chipotle Pelham Manor?
Yes, you can order online via their website or the Chipotle app, with quick links available for easy ordering.
Is Chipotle Mexican Grill in Pelham Manor welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers and is an inclusive dining environment.
What are some nearby restaurants to Chipotle Mexican Grill in Pelham Manor?
Nearby dining options include Yumi Asian Bistro for sushi and Asian cuisine, Five Guys for burgers, and Crab Du Jour Cajun Seafood & Bar for seafood specialties.
What shopping options are available near Chipotle Mexican Grill in Pelham Manor?
Customers can visit Pelham Manor Mall, Dollar Tree, Rainbow Shops, and dressbarn for various retail and clothing needs.
Are there fitness or recreational facilities near Chipotle Mexican Grill in Pelham Manor?
Yes, nearby you can find 24 Hour Fitness, Club Pilates, REB Sports Complex, and British Swim School at 24 Hour Fitness for diverse fitness and recreational activities.
What is the contact information for Chipotle Mexican Grill in Pelham Manor?
You can reach them by phone at +1 914-636-0617 or by email at NY.3064.PelhamManor@chipotle.com.