CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pelham Manor is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unhelpful.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, missing ingredients, and inconsistent quality.
Cleanliness
The restaurant was generally noted as clean, but some reviews highlighted issues with dirty tables and unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and staff behavior.
Atmosphere
The ambiance was often described as pleasant and cozy, making it a good spot for dining or working.
CG
Cartier Germain
Feb 16, 2026
5.0
I love this Panera Bread and I’ve ordered from here so many times. Honorable mention to their General Manager Brian who was extremely kind and patient regarding taking care of me and my friends order. The place was clean and well taken care of. The fireplace really brings a beautiful ambience to the place, overall enhancing the comfort of the restaurant. Definitely would return and bring more friends. Thank you Brian for your kindness and professionalism! God bless.
SM
Sincere Martin
Jan 24, 2026
5.0
Very good food and friendly service.
KN
Kayla Newton
Jan 20, 2026
1.0
Took a break from ordering delivery from this location because they kept messing up my orders and they did it again. This time they sent me a soggy sandwich without my drink. Don’t order delivery unless you’re ready to be disappointed.
SS
Sahran
Jan 16, 2026
4.0
THis one puts the one in BAyplaza to shame in every way. Food, quality of service, atmosphere.
AS
Andy Singh
Jan 12, 2026
3.0
I visited this location on a Sunday. I usually go to another location, but I was closer to this one at the time. When I arrived, there was no one at the register. I did not want to order from the kiosk because I had a coupon to redeem. A staff member appeared a few minutes later, so I placed my order and showed them my twenty five percent off coupon. They stated that the coupon was applied, but it was not reflected anywhere on the receipt. I returned to the staff member and pointed this out, but no adjustment or resolution was offered.
It took approximately thirty minutes for my order to be ready. Seating was very limited, and it took some time before I was able to find a table. The space itself is pleasant, and the fireplace in the back is a nice feature. Despite the service and wait time issues, the food itself was good.