Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 798 Pelham Parkway in Pelham Manor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
927 reviews
5 stars
486
4 stars
255
3 stars
86
2 stars
42
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality, such as cold food or overcooked fries.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders, which negatively impacted customer satisfaction.
Pricing Concerns
Several customers felt that the prices were too high for the portion sizes and quality, leading to complaints about value for money.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and pleasant atmosphere, others reported issues such as dirty tables and loud music.
Order Accuracy
A recurring theme was the frequent mistakes in order fulfillment, particularly with online orders, leading to frustration among customers.
- SAStanley AllenOct 6, 20255.0Cheeseburger's was so good!
- JJJoeSep 13, 20255.0The burgers are yummy. The fries are delish. Need I say more?
- OMOral MillerAug 8, 20251.0Taste not good bacon burger nasty poison and fried dryer, these people who work try make people sickness, this store could close down.
- PLP LRAug 1, 20251.0Service is terrible ordered at 5:54pm , here it is 6:15pm and still nothing. They claim the “ticket machine isn’t working correctly” they were very disorganized today . Asked for a refund and went across to smash burger where you get better service.
- TBTatiana BurnsJul 2, 20255.0The minute i stepped into this location, Justin, the cashier at the time was so welcoming, pleasant and helpful. People like that are so appreciated because they can make or break an experience and he made it 10x better. Now to the food - the bacon cheeseburger was juicy, flavorful and exactly what I asked for. My overall experience was a 10/10. Keep it up guys!!! <3
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
What types of food specialties does Five Guys Pelham Manor offer?
Five Guys Pelham Manor specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese, with over 250,000 ways to customize your burger and 1,000+ milkshake combinations.
What are the operating hours for Five Guys Pelham Manor?
Five Guys Pelham Manor is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Pelham Manor accept reservations?
No, Five Guys Pelham Manor does not accept reservations.
Are there delivery and pickup options available at Five Guys Pelham Manor?
Yes, Five Guys Pelham Manor offers in-store pickup and delivery services from 11:00 AM to 9:30 PM daily. You can order online via their delivery URL.
What payment methods are accepted at Five Guys Pelham Manor?
Five Guys Pelham Manor accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys Pelham Manor?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns via wraps or bowls. However, buns, hot dogs (Canada only), HP sauce (UK only), and some condiments contain gluten. Cross-contamination is possible.
Does Five Guys Pelham Manor have facilities for children and accessibility features?
Yes, the location welcomes children, has a children's menu, high chairs, wheelchair accessible entrance and restrooms.
What nearby places can I visit before or after dining at Five Guys Pelham Manor?
Nearby you can visit Pelham Manor Mall for shopping, REB Sports Complex for sports activities, or enjoy Asian cuisine at Yumi Asian Bistro. These places provide convenient options to complement your visit to Five Guys.
Is Five Guys Pelham Manor easy to reach via public transportation or nearby services?
Yes, nearby services like Columbus Transit, LLC provide transportation options, and you can also find courier services at the UPS Access Point location nearby, making it convenient to visit Five Guys Pelham Manor.
Where can I find other dining options near Five Guys Pelham Manor?
Near Five Guys, you can try Chipotle Mexican Grill for Mexican food, Crab Du Jour Cajun Seafood & Bar for seafood, or Country Kitchen for American cuisine, offering diverse dining alternatives.