Baskin-Robbins

Reviews

• MC

  Maggie Carey

  Mar 25, 2026
  1.0
  If I could give zero stars, I would.What a horrible horrible experience. I ordered over the app. They didn't have the flavors they said were available on the app and there were hardly to substitute. And the images on the website looked nothing like the product they gave and the portion size was significantly smaller. The staff didn't know what they were doing. They were poorly trained. The management that called me up regarding my complaint took two weeks to reply. The online support was equally terrible. The result was they gave me my money back for the item they didn't have in stock. That's it! And no compensation for the extreme inconvenience they caused. I will never go back there again. Shame on you, baskin robins for having such a horrible franchisee representing your brand.
• MR

  Meah Ramos

  Mar 21, 2026
  1.0
  I went around 10pm and was told they put all the ice cream away since they stop serving ice cream around 10pm on Saturdays. Which is funny considering it says they close at 11pm online. Kind of ridiculous and seems like the workers just wanted to close early. Can someone please tell me if this is true cuz I’ve never heard of that before?
• JB

  Jerome Burns

  Dec 18, 2025
  5.0
  Every Thanksgiving, Baskin Robbins offers a festively bizarre ice cream cake shaped like an actual turkey! They start with a giant MOUND of your favorite ice cream flavor, mold it into a turkey shape, cover it in cake frosting, add cones as turkey “legs,” and douse the entire faux bird in caramel praline glaze to give it a fresh out-of-the-ovenesque sheen. The sheer spectacle and concept of such a cake entrance me every year! I normally resist the temptation to buy one of these magnificent looking dessert creations each holiday season to spare my wallet (and waistline). However, my buddy Rick was kind enough to front the cost of a turkey cake for me to finally try this year…. On one condition 😈… I devour one entire cake in a single sitting. I could not turn down such a awfully generous offer and promptly took him up on his ice cream cake challenge. I immediately called up Baskin Robbins and asked for a cake filled with with eggnog ice cream for the light “breast meat,” and chocolate peanut butter stuffed in cones for that dark “leg meat” 😂. The Baskin Robbins team took careful note, filled my order precisely, and even had it all ready for me to pick by the end of the day! Huge kudos to the staff at the Patterson location for their impressive speed in “cooking up” this bird the week of Thanksgiving! I brought it home and let it harden up in my freezer overnight before I giving this turkey cake its final rites. Clocking in at a mere 3.75lb, I was able to ram the whole thing back effortlessly and casually in a quick 10 minutes and ONE second 😆. Despite my rapid gorging, I still savored each and every spoonful that passed my lips.
• KK

  Kate Keesler

  Jan 9, 2019
  5.0
  Milkshakes are awesome

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