McDonald's

3.6
895 reviews
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Business Details

499-85 Sunrise Hwy, Patchogue, NY
11772, United States
(631) 289-1473
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
499-85 Sunrise Hwy, Patchogue, NY
11772, United States

Hours

Reviews

3.6
895 reviews
5 stars
375
4 stars
168
3 stars
116
2 stars
50
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and hygiene concerns such as hair in food.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted good experiences with certain orders.
  • IR
    Iohn Risher
    5 days ago
    1.0
    Drive through can have no one behind me and I'm still asked to pull up or a spot to wait for my food. I don't even get big orders.
  • JW
    Jason Weinfeld
    Dec 19, 2025
    3.0
    Average food but slower than slow. 20 minutes for 2 snack wraps and fries is ridiculous.
  • D2
    DONALD TRUMP 2024
    Dec 6, 2025
    1.0
    Three young men’s all standing together manager young girl with the red shirt has a bad attitude KAUFMAN CORPORATION NEEDS TO CHANGE
  • AM
    Ant M.
    Nov 29, 2025
    5.0
    Love it here
  • LM
    Lauren M.
    Nov 7, 2025
    1.0
    This McDonalds is terrible. They rush and don't pay attention. They don’t get orders right or cook food properly. I got a refund for a wrap because I tried to bite into the chicken and wasn’t able to bite into it. I had them fix two other items and one still wasn’t right. I ended up just throwing it away. The one on Main St is better. Another time there was a girl taking drive through orders and she didn’t say anything for the longest time. When I came around after she finally took my order her hand was out the window holding someone’s hand inside the car in-front of me.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Patchogue?

McDonald's in Patchogue is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

When is the delivery service available at McDonald's Patchogue?

Delivery is available daily from 5:00 AM to 11:59 PM, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.