Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Patchogue, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and slow service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mention cleanliness issues, particularly in the restroom and dining areas, impacting overall customer experience.
Food Quality
While some customers enjoyed the coffee and certain food items, others reported stale donuts and poorly prepared food.
Service Speed
Customers frequently noted slow service, especially during busy times, with complaints about understaffing contributing to long wait times.
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Camila Yas
Nov 6, 2025
1.0
I know this is a fast food place but this location specifically is very bad. My food was straight up cold, chicken roasted wrap was cold, basically frozen, and bagel was not toasted at all. I did not get cookie butter cold foam that comes with the cookie butter latte??? And the workers were annoyed, mind you there was no one there. If you’re gonna go here make sure they make your stuff right or honestly don’t go here at all.
MU
Max U
Nov 1, 2025
1.0
This place the attitude of the customer services are the worse. Wen you ask nice to do a coffee or something they don’t her don’t listen, they do……
RR
Robert
Oct 3, 2025
5.0
Excellent customer service here
MM
Myazdanie2
Aug 15, 2025
1.0
I got the new chipotle hashbrown wraps with EXTRA chipotle sauce (extra $0.25 charge) and they put literally only 2 drops of sauce. Not sure if they ran out or just didn’t read the order properly, but it’s annoying that I had to pay extra for LESS sauce than a standard order.
I ordered on the mobile app.
Please fix for next time - thanks.
HM
Hyperheatbay MX
Aug 11, 2025
1.0
Don’t go to this place all my order was wrong and they refused to give me a refund when I make my complaint the lady’s working there just laughed at me and never give me a respond this place sucks