Ben & Jerry's

Reviews

• LB

  Lauren Skelly Bailey

  Dec 7, 2025
  5.0
  Loved it! And free hot cocoa
• RR

  Rachel

  Jun 28, 2025
  5.0
  sooooo yummy!
• SR

  Sparrow Ron

  May 11, 2025
  1.0
  The worst customer service. I had to pick up a DoorDash order. I waited in line, and when the waiter served me, he told me I'd have to wait while he served other customers because was an online order. The order wasn't ready. The big guy put my order aside and gave it to the other guy to prepare when he got back. He didn't even take five minutes to give me the order. They don't give anything away for free, I think the guy forgot that. Update: Thank you for your response. I understand it was Mother’s Day and that your staff was busy, but the issue wasn’t just the wait. What bothered me was the lack of attention to the order of arrival and how my order was handled. After waiting in line, I was pushed aside without a clear explanation and no real effort to assist me fairly. I appreciate the apology, but the experience at that moment felt unprofessional and poorly managed.