Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Palmyra, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
290 reviews
5 stars
137
4 stars
63
3 stars
26
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly, others are reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with larger orders and specific drink requests.
Speed of Service
Numerous reviews mention slow service, especially during busy times, leading to long wait times in the drive-thru.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and overall store condition.
Product Quality
While some customers enjoy the coffee and donuts, there are complaints about inconsistent quality and availability of items.
- SESara Edmonds4 days ago5.0Frozen caramel signature drink, loved it as always! Place wZ busy but staff were friendly
- PWPreston WestfallNov 10, 20252.0i just want to start by saying I’ve seen some pretty bad reviews of rude management at this location. so much to the point where i believe action should be taken before it is the downfall of this store. i showed up to this store at 7am 11/10/25 looking to try out the new bacon jam sandwich. this sandwich was advertised on the menu although i was told they did not have access to these sandwiches just yet. i do believe all dunkin’s were supposed to release this sandwich today and this was just a cause of lazy management. i am dissatisfied with my experience as i see many others have been as well. if the owner of this store has a shred of care for the customers it serves.. something should be done about management.
- RCrebecca clarkOct 13, 20255.0I like the ladies here they work hard and people should be nicer to them.
- BTBETTY TADESSEOct 7, 20252.0Bored and disrespectful customer service people there. Kindness don't cost you any donut.
- BABetty AnoreOct 7, 20252.0I wish I asked her name but the lady who took our order in Octiber 6/25 arround 3p.m was an absolute rude person I ever faced....first the speaker was not clear so we couldn't hear her so she got mad by that and told us yo pull in the next window without finishing placing our order....ok so I thought she will continue receiving our order in the next window just for her not even to care and when I asked her if there are cold drinks I can order....with a big ugly attitude she wasn't willing to tell us. I know this comment my not be helpful to the management if I don't have her name but if the management cares and train their customer service people POLITENESS will be awesome. I gave 2 stars cause of the location and the coffee is ok.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Palmyra, NY?
Dunkin' in Palmyra, NY is open Monday to Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery services throughout the week?
Delivery at Dunkin' Palmyra is available only on Fridays from 5:30 AM to 6:30 PM and Sundays from 6:30 AM to 6:30 PM; delivery is closed on other days.
Can I order ahead or use curbside pickup at Dunkin' in Palmyra?
Yes, Dunkin' Palmyra offers curbside pickup and delivery services, and you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
What new holiday beverages are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What type of meals can I enjoy at Dunkin' Palmyra?
Dunkin' serves breakfast, lunch, and brunch meals that include coffee, espresso, breakfast sandwiches, donuts, and tea.
Does Dunkin' Palmyra have a drive-thru service?
Yes, Dunkin' Palmyra has a drive-thru service for convenient ordering and pickup.
Is Dunkin' Palmyra family-friendly and suitable for children?
Yes, Dunkin' Palmyra welcomes families and children and offers dine-in, takeout, and drive-thru services.
Which nearby postal services can help me send packages after visiting Dunkin'?
Near Dunkin' Palmyra, you can visit the US Post Office, Palmyra Post Office, or the United States Postal Service for mailing and shipping needs.
What nearby attractions can I visit before or after enjoying a meal at Dunkin'?
You can visit the Hill Cumorah Visitors' Center nearby to explore local history and travel information before or after your meal at Dunkin'.
Are there nearby convenience stores or gas stations if I need quick shopping or fuel after Dunkin'?
Yes, nearby options include Walgreens, Corner Market - Palmyra, Crosby's convenience stores, and Sunoco and Main Energy Inc. gas stations.