Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.
Order Accuracy
Many reviews indicated issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers complained about cold, burnt, or stale food, particularly fries and burgers.
Customer Service
While some staff were praised for their friendliness, others were noted for being rude or unhelpful.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty conditions and others praising the cleanliness of the restaurant.
DL
Danielle Lee
Feb 10, 2026
5.0
Best McDonald's
PP
P.J.
Jan 11, 2026
2.0
Fries were cold, not fresh, and odd tasting including the half full carton that came with a toddler's meal. Also no meal combo option for big macs anymore?
RT
Richard Thomas
Dec 24, 2025
2.0
Ordered two meals, get to the window and always they never put the drinks in a tray.Im driving.Can’t hold them.Then gives drinks with tray after I had to ask for it( no customer service,sir would you like a tray?)
Then comes back after a minute and says waiting on fries and if you could pull around to double doors.I did.Waited 12 minutes for French fries?BS
Same girl who never asked if I needed a tray I asked her 12 minutes for French fries?
There is no body ordering food at the drive through.aI can see it where they told me too park.
Lies.Pulled out and there were two cars waiting to pick food up at the drive through.
12 minutes for French fries so that meant the burgers were not fresh.
If I ran my business like this I would be out of business.
This is not the only time I have experienced this horrific service.
A as
AB
Andy Britton
Dec 22, 2025
4.0
The food they serve around breakfast time is delicious
MV
Mary Vanvalkenburgh
Dec 13, 2025
1.0
Waited over half hr for my food I asked why it's taking so long they replied waiting on no salt fries
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