Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned issues with food quality, including cold, burnt, or improperly cooked items.
Customer Experience
While some staff provided excellent customer service, others were described as rude or inattentive, leading to negative dining experiences.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including flies and unsanitary conditions.
Mixed Reviews
Overall, experiences varied widely, with some customers praising the food and service while others expressed frustration and disappointment.
AP
Andrew Papalardo
2 days ago
5.0
Food is always up to par. Bearded employee at the drive-thru went out of his way to help when I dropped an item by accident. Great service.
JM
Joanne Moxham
Nov 15, 2025
2.0
Service here is always slow
GM
Gavin Moshier
Nov 15, 2025
3.0
Fries are cold
HT
Halsey Truesdale
Nov 12, 2025
1.0
They can't get their orders straight.
. McDonald's
HM
Helen Mahler
Sep 23, 2025
3.0
They are all about the drive through they don’t pay much attention to walk ins they don’t even acknowledge anybody who walks in you might as well be invisable