Dunkin'

3.8
304 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Painted Post, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
869 Addison Rd, Painted Post, NY
14870, United States

Hours

Reviews

3.8
304 reviews
5 stars
151
4 stars
59
3 stars
33
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing items.

Quality Consistency

The quality of food and drinks was inconsistent, with complaints about cold coffee, burnt flavors, and poorly made items.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including flies and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on certain visits.
  • TV
    Tim Vargeson
    Nov 3, 2025
    1.0
    What is all this Noise about Poor & Rude Custemer Service that Happened 0n Monday November 3rd 2025. Clean up your act or will not be returning.
  • PH
    Patricia Herrington
    Nov 3, 2025
    1.0
    I always order via dunkin app. The same thing, today I received cold coffee and the server said it was fresh and wouldn't listen to me. I then tossed it in the trash( I missed a little) she told me not to return because I was disrespectful. Now I'm trying to get through to customer service. She was so rude to me.
  • JL
    Jane Leon
    Oct 28, 2025
    2.0
    Order was wrong, no receipt, tried calling the store repetitively no answer of course. Went in the store and said something a day later. The manager gave big attitude towards me and said "ill do it this time but next time come back in that day or call the store, am have proof you actually did try to call" an turned her back on me. Of course i said "i did" and attempted to show her my phone. She didn't even want to see it wouldn't even take a glance. She didn't even look in my direction and handed me my coffee and walked away. Id understand if this was something that i did regularly or if i had an huge order or extremely busy. But it was 2 coffes! Black, sugar, cream not a huge deal. I can put the cream an sugar in if it's that big of a problem. Sadly this isn't the 1st time the staff has bad attitudes. Another time i asked for a bunch of sugar packets at the window an the manger handed me 2. I asked for more and she have me 2 more. I asked for more an the manager said " that's all I'm allowed to give you" since when is there a limit on sugar packets??? LMFAO 🤣😂🤣
  • CS
    Chandler Southard
    Sep 26, 2025
    2.0
    The coffee is always disgusting there. It either tastes like water or burnt black coffee absolutely disgusting especially since I’m spending my money there. The girls never tell you to have a nice day and are rude. It honestly just a joke of a place and the fact they already have bad reviews about their coffee but haven’t changed anything says a lot about the business l.
  • YV
    yuneskys verdecia
    Sep 25, 2025
    5.0
    Exelent

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Painted Post, NY?

Dunkin' in Painted Post, NY is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.