Panera Bread

Reviews

• WP

  Will Perez

  Apr 15, 2026
  1.0
  So I placed my order within 15 minutes or so I was told my food was ready to pick up. I got the text and then after that I was told that they would call my name. My name dropped on the screen, but I never got my food. It’s been +15 minutes later and I’m still waiting 30 minutes for one simple salad very poor service here wow I’ve been to so many Panera’s before this has to be the worst one I do not recommend coming here if you’re trying to get food anytime soon……
• LF

  Liz F

  Apr 13, 2026
  3.0
  The food is great except every time I get a smoothie they give this stupid skinny paper straw that I cannot suck anything from the cup. I mean if panera is that cheap come on give a proper straw
• TO

  truth ortiz

  Apr 9, 2026
  5.0
  Alyssa was such a treat! Was so informative and helpful
• TH

  Tarek Hossain

  Mar 22, 2026
  1.0
  service is very slow
• SA

  Shameza A

  Feb 21, 2026
  1.0
  ALYSSA IS A TERRIBLE MANAGER!!! If I could give 0 stars I would, I usually patronize this Panera location very often. I’ve had many negative experiences where there’s not enough staff. When you order rapid pick up and walk in, your items are not there for the “RAPID pick up” and there’s no staff in front. I gave feedback, but today I had the worst experience with ALYSSA THE MANAGER. First off she’s a terrible leader, I ordered a whole sandwich and switched the bread to sesame seed bagel and when you get a whole sandwich, they usually make it on 2 bagel, literally every Panera. So I walked in and saw the employee grab 2 bagels to make my sandwich then the manager came and said that’s not how they do it here at this location. She’s going to make it on 1 bagel double everything which makes no Sense because if you order half a sandwich on a bagel it comes on 1 bagel. Honestly the idiocy in people’s mind. I called customer service to verify because that made no sense and they explained to her the same thing. There is no restrictions at any Panera. ALYSSA IS MAKING UP HER OWN RULES AND POLICY AT THIS PANERA. BEWARE, DONT BE SCAMMED BY ALYSSA. She has terrible work ethic, then she proceed to tell my husband he’s being disrespectful when he was just educating her on her own job and there was no profanity or derogatory remarks made at her. But to her he’s being disrespectful. Also while on the phone with customer service she says I am Embarrassing myself over a bagel and I said no you’re embarrassing yourself and not knowing your job and how items are supposed to be made. YOU SHOULD NOT BE A MANAGER!!!

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