Papa Johns Pizza

2.5
268 reviews
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Business Details

9431 Rockaway Blvd., Ozone Park, NY
11417, United States
(718) 577-2275
https://locations.papajohns.com/united-states/ny/11417/ozone-park/9431-rockaway-blvd.?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Ozone Park, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Ozone Park pizza for any occasion. Call us for pizza delivery in Ozone Park or stop by 9431 Rockaway Blvd. for carryout to order the best pizza in Ozone Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9431 Rockaway Blvd., Ozone Park, NY
11417, United States

Hours

Reviews

2.5
268 reviews
5 stars
73
4 stars
20
3 stars
20
2 stars
9
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Food Quality

Customers reported inconsistent food quality, with complaints about undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.

Sanitation Issues

Several reviews raised concerns about hygiene practices, including staff not wearing gloves and unsanitary conditions in the store.

Delivery Problems

Many customers experienced significant delays in delivery, with some orders taking over two hours and arriving cold.

Mixed Experiences

While some customers praised the pizza and staff, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • RR
    Roshan Ramkissoon
    Jan 4, 2026
    1.0
    The guy handle cash and don't wash his hand and knead the dough ..papa John needs get on top of this
  • NS
    Nomar S.
    Dec 25, 2025
    5.0
    Usually pick up orders via the app, always made specific to order and done fast. Even called in to make a change after ordering and they helped me.
  • IM
    Izzy Mahmud
    Oct 30, 2025
    1.0
    Last 2 times I’ve ordered pizzas from this location with extra cheese, they have barely put any cheese on my pies. I gave them the benefit of doubt after the first time, but not the second time. Terrible!!!
  • MH
    Mahmoud Hassan
    Oct 5, 2025
    1.0
    The staff were chatting and not paying attention to customers. I didn’t get my garlic sauce with the pizza, and the service was slow. Needs better focus and customer service.
  • UH
    Umar hussain
    Feb 9, 2025
    1.0
    I talked to the manager he said the pizzas is ready made but the pizza is overcooked it taste like toasted bread the manager didn’t even acknowledge the problem as a value customer I will never go to this location again
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Ozone Park, NY?

Delivery is available from 11:00 AM to 1:30 AM Monday through Thursday and Sunday, and from 11:00 AM to 2:10 AM on Friday and Saturday.

Can I order Papa Johns Pizza for takeout, and what are the takeout hours?

Yes, takeout is available daily from 11:00 AM to 1:30 AM Monday through Thursday and Sunday, and until 2:10 AM on Friday and Saturday.