McDonald's

3.6
1958 reviews
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Business Details

75-50 Liberty Ave, Ozone Park, NY
11416, United States
(718) 845-1010
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
75-50 Liberty Ave, Ozone Park, NY
11416, United States

Hours

Reviews

3.6
1,958 reviews
5 stars
769
4 stars
414
3 stars
284
2 stars
137
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.

Cleanliness and Safety

Several reviews highlighted concerns about cleanliness and safety, particularly regarding the presence of homeless individuals and unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some appreciating the renovations while others found it unwelcoming and crowded.
  • SS
    Steph
    3 days ago
    1.0
    I’m tired of coming in here asking for the same drink. Iced caramel latte , extra caramel. And they skipped the caramel altogether. They always do this. And give me bitter coffee. It’s getting annoying. Especially when you charge for extra caramel and then not add caramel at all.
  • ER
    Esme R
    Nov 12, 2025
    1.0
    Just encountered rude behavior from the boss himself
  • DM
    Dawn Muraco
    Oct 20, 2025
    4.0
    What day is gotten a lot better this one lady that's been working there for years it's always on the drive through she is so nice always moving fast and working everyday I wish I knew her name cuz I would thank her
  • SL
    Samuel Louis-Charles
    Oct 20, 2025
    1.0
    I went to McDonald's on October 15,2025 which they served me a half cooked chicken sandwich I made them away which they gave me a new sandwich. But when I wanted to retrieve the sandwich that was raw they immediately disgarded it saying there was nothing wrong with it. I immediately called the police which informed me it was a civil issue. Since October 16,2025 I have severe diarrhea which I went to the emergency room ... So now I have legal counsel to pursue a lawsuit against this McDonald's so if this happened to anyone else please 🙏 get counsel.. You can see video of the footage on Genmist Goes To Brooklyn on Ticktock!
  • AS
    Abdourahamane sow
    Oct 15, 2025
    1.0
    Très mauvaise accueil de la part server pour le livreurs
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Ozone Park is open from 6:30 AM to midnight Monday through Thursday, with extended hours on Friday and Saturday, operating almost 24 hours, and Sunday from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it offers drive-thru service. Drive-thru is open from 6:30 AM to midnight Monday through Wednesday, extended hours Thursday until 4:00 AM, 24 hours Friday and Saturday, and Sunday from 4:00 AM to midnight.