Dunkin'

3.8
614 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
107-11/15 Rockaway Blvd, Ozone Park, NY
11417, United States

Hours

Reviews

3.8
614 reviews
5 stars
272
4 stars
146
3 stars
67
2 stars
31
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with frequent complaints about order mistakes and poor communication.

Food Quality

Several reviews mentioned issues with food freshness, including hard bagels and stale donuts, leading to dissatisfaction with the food offerings.

Cleanliness

While some customers noted that the location was clean, others reported dirty floors and unkempt areas, indicating inconsistency in cleanliness standards.

Service Speed

Customers experienced varying wait times, with some praising quick service while others reported long waits for their orders.
  • JG
    Josephine Gómez
    Jan 1, 2026
    4.0
    Deben mejorar el sabor del café y poner baño.
  • MV
    Mahavir Vishnu
    Dec 18, 2025
    5.0
    best for take out
  • RR
    Robinson
    Dec 18, 2025
    4.0
    not good atmosphere
  • LG
    Leonardo Gonzales
    Oct 26, 2025
    1.0
    I ordered during a busy morning, so I didn’t mind the wait. However. The staff was quick to make drinks and food but didn’t have any order or structure for sending them out. My order was ready but no one called out any names or number. The older and bitter staff completely ignored customer requests. The lady that completed my order just left the bag with all my food in their area until it got cold. Didn’t bother calling out my name or number. Then a completely different worker finally saw it and decided it was time to call out my number. I worked in fast food, my old manager would’ve been appalled at what I saw. Side note, the whole morning crew was Indian.
  • AS
    Alvi Mohammed S
    Sep 28, 2025
    1.0
    I went in to grab my online order they made me wait over 20 minutes and were clueless about where my drink went and they wouldn't even speak to me properly and were super rude then they make me a wrong drink after 30 minutes by far the worst service I have ever experienced at dunkin never even coming back and the older lady and the young guy were blabbing about me in a different language all along totally unprofessional and unacceptable.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Ozone Park, NY?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Ozone Park offers both delivery and curbside pickup services.